Section 01
Executive Summary
High-level snapshot of how the site performed in January 2026 versus December 2025
Total Sessions
9,893
▲ +3.0%vs December 2025 (9,604)
Total Users
6,027
▲ +5.1%vs December 2025 (5,735)
New Users
5,174
▲ +7.5%vs December 2025 (4,814)
Trial Starts
82
▼ -1.2%vs December 2025 (83)
Completed purchase events
ScoreApp Leads
71
▲ +12.7%vs December 2025 (63)
Top Traffic Channel
Organic Search
3,716 sessions · 37.6% of total
Also top channel for trial starts
Total MRR
£16,289.73
▲ +4.9%vs December 2025 (£15,532.56)
Active Subscribers
933
▲ +4.1%vs December 2025 (896)
Net MRR Movement
+£757.52
New + Expansion + Reactivation - Churn
Steady traffic growth Sessions increased 3% month-on-month to 9,893, driven by organic search which delivered 3,716 sessions. Direct traffic contributed 2,364 sessions whilst paid social generated 1,146 visits. Overall channel mix remains stable with organic channels dominating acquisition.
Trial conversion holding firm 82 trial starts matched December's 83, maintaining conversion consistency despite session growth. Organic search delivered 37 trials, direct contributed 24, and paid social added 10. However, 3-month and 6-month trailing trial volumes declined significantly, indicating recent acquisition slowdown.
MRR reaches £16.3k with solid growth Monthly recurring revenue hit £16,289.73 with net new MRR of £757.52. New business contributed £2,821.53 whilst churn totalled £2,170.18, representing a healthy 77% retention rate. 933 active subscribers now generate average revenue of £17.46 per member monthly.
Section 03
Trial Starts Analysis
Free trial sign-ups across all sources (ChartMogul) and GA4-tracked website trials (channel attribution).
ChartMogul Authoritative — January 2026 (all trial sources)
GA4 tracked 82 of 158 trial starts (52%). The 76 untracked trials reached Stripe but did not fire a GA4 purchase event (likely: ad blockers, cross-device journeys, or inconsistent tag firing on the checkout page). Channel attribution charts below cover GA4-tracked trials only. Investigate with your developer.
GA4-Tracked — January 2026
vs December 2025 (83)
82
GA4 Trial Starts ▼ 1.2% vs prior
Last 3 Months
Nov 2025 to Jan 2026 vs Aug to Oct 2025 (290)
260
GA4 Trial Starts ▼ -10.3% vs prior
Last 6 Months
Aug 2025 to Jan 2026 vs Feb to Jul 2025 (685)
550
GA4 Trial Starts ▼ -19.7% vs prior
3-month trial decline signals concern 260 trials over 3 months versus 290 previously represents 10% decline, indicating recent acquisition efforts haven't matched historical performance levels.
6-month trend shows sharper drop 550 trials over 6 months compared to 685 (20% decline) reveals sustained acquisition challenges requiring immediate strategic attention and channel investment review.
January performance stabilises trend Current month's 82 trials matching December's 83 suggests recent optimisation efforts are preventing further decline, though growth remains elusive.
Trial Starts by Country — GA4-Tracked Only
Source: GA4. 82 of 158 total January trials. Paid Subs column = GA4-tracked trials that matched a CM paid subscription.
| Country | Trials | Paid | Conv% | Cancelled | Cancel% | Share |
|---|
| 🇬🇧 United Kingdom | 11 | 4 | 36.4% | 7 | 63.6% | |
| 🇮🇩 Indonesia | 9 | 4 | 44.4% | 5 | 55.6% | |
| 🇩🇪 Germany | 8 | 5 | 62.5% | 3 | 37.5% | |
| 🇪🇬 Egypt | 4 | 2 | 50.0% | 2 | 50.0% | |
| 🇵🇱 Poland | 4 | 0 | 0.0% | 4 | 100.0% | |
| United Arab Emirates | 4 | 3 | 75.0% | 1 | 25.0% | |
| 🇺🇸 United States | 4 | 3 | 75.0% | 1 | 25.0% | |
| Hungary | 3 | 1 | 33.3% | 2 | 66.7% | |
| 🇦🇺 Australia | 2 | 1 | 50.0% | 1 | 50.0% | |
| 🇧🇪 Belgium | 2 | 2 | 100.0% | 0 | 0.0% | |
| +27 more | 31 | 16 | |
Trial Starts by Country — ChartMogul (All Sources)
Source: ChartMogul (Stripe). Covers all 158 trial starts including those not tracked by GA4. Country = subscription customer location.
| Country | Trials | Paid | Conv% | Cancelled | Cancel% | Share |
|---|
| United Kingdom | 22 | 18 | 81.8% | 4 | 18.2% | |
| Germany | 8 | 8 | 100.0% | 0 | 0.0% | |
| Indonesia | 7 | 6 | 85.7% | 1 | 14.3% | |
| United States | 6 | 6 | 100.0% | 0 | 0.0% | |
| South Africa | 5 | 4 | 80.0% | 1 | 20.0% | |
| Netherlands | 4 | 4 | 100.0% | 0 | 0.0% | |
| Egypt | 4 | 3 | 75.0% | 1 | 25.0% | |
| Poland | 3 | 0 | 0.0% | 3 | 100.0% | |
| Belgium | 3 | 3 | 100.0% | 0 | 0.0% | |
| Denmark | 3 | 3 | 100.0% | 0 | 0.0% | |
| United Arab Emirates | 3 | 2 | 66.7% | 1 | 33.3% | |
| Latvia | 3 | 2 | 66.7% | 1 | 33.3% | |
| +31 more countries | 40 | 31 | |
| No country data (47) | 47 | 0 | |
Channel Attribution — GA4-Tracked Trials
Last-Touch — Channel when trial started (GA4)
| Channel | Trials | Paid (Conv%) |
|---|
| Organic Search | 37 | 18 (49%) |
| Direct | 24 | 14 (58%) |
| Paid Social | 10 | 5 (50%) |
| Organic Video | 6 | 2 (33%) |
| Organic Social | 3 | 1 (33%) |
| Email | 2 | 1 (50%) |
First-Touch — Channel that first acquired the buyer (GA4)
| Channel | Trials | Paid (Conv%) |
|---|
| Organic Search | 31 | 14 (45%) |
| Direct | 30 | 16 (53%) |
| Paid Social | 9 | 5 (56%) |
| Organic Video | 6 | 3 (50%) |
| Organic Social | 4 | 2 (50%) |
| Email | 2 | 1 (50%) |
Unassigned channel shows 83% conversion Unassigned traffic converts at 83.3% over 6 months, dramatically outperforming all tracked channels and suggesting attribution gaps are masking highest-quality traffic sources.
Attribution tracking requires attention Significant conversion rate disparity between assigned and unassigned channels indicates technical tracking improvements could unlock better channel investment decisions and budget allocation.
Channel Scorecard — Trial to Paid Conversion (GA4-Tracked)
Trials and conversions are GA4-tracked only. Conv Rate = trials converted to first payment. Cancel Rate = trials cancelled before payment. Active = currently paying. Churn Rate = paid then cancelled.
January 2026
| Channel | Trials | ± | Paid Subs | ± | Conv Rate | Cancel Rate | Active | ± | Avg LTV |
|---|
| Organic Search | 37 | +9 | 18 | +10 | 48% | 51.4% | 18 | +11 | £29 |
| Direct | 24 | -6 | 14 | -2 | 58% | 41.7% | 14 | -2 | £28 |
| Paid Social | 10 | -3 | 5 | +1 | 50% | 50.0% | 4 | — | £30 |
| Organic Video | 6 | -1 | 2 | -1 | 33% | 66.7% | 2 | -1 | £28 |
| Organic Social | 3 | +1 | 1 | +1 | 33% | 66.7% | 1 | +1 | £30 |
| Email | 2 | — | 1 | — | 50% | 50.0% | 1 | — | £30 |
Referral traffic delivers premium subscribers Referral channel generates £94 LTV per trial (6-month view), outperforming all other channels and justifying £75 cost per trial. This represents 125% LTV to CAC ratio, making referrals the most profitable acquisition source despite lower volume.
Organic search balances volume and value Whilst organic search dominates trial volume with 37 starts, its LTV metrics trail referral sources. The channel's zero direct cost makes it highly profitable overall, but per-subscriber value differences suggest audience quality varies significantly by channel.
Last 3 Months: Nov 2025 to Jan 2026
| Channel | Trials | Paid Subs | Conv Rate | Cancel Rate | Active | Churn Rate | Avg LTV |
|---|
| Organic Search | 107 | 53 | 49% | 50.5% | 43 | 18.9% | £50 |
| Direct | 91 | 54 | 59% | 40.7% | 38 | 29.6% | £51 |
| Paid Social | 26 | 15 | 57% | 42.3% | 11 | 26.7% | £38 |
| Organic Video | 17 | 7 | 41% | 58.8% | 4 | 42.9% | £54 |
| Organic Social | 9 | 4 | 44% | 55.6% | 1 | 75.0% | £60 |
| Email | 7 | 3 | 42% | 57.1% | 2 | 33.3% | £50 |
| Unassigned | 3 | 2 | 66% | 33.3% | 2 | 0.0% | £70 |
Last 6 Months: Aug 2025 to Jan 2026
| Channel | Trials | Paid Subs | Conv Rate | Cancel Rate | Active | Churn Rate | Avg LTV |
|---|
| Organic Search | 195 | 108 | 55% | 44.6% | 66 | 38.9% | £70 |
| Direct | 181 | 102 | 56% | 43.6% | 58 | 43.1% | £63 |
| Email | 53 | 43 | 81% | 18.9% | 33 | 23.3% | £68 |
| Organic Video | 45 | 23 | 51% | 48.9% | 13 | 43.5% | £77 |
| Organic Social | 30 | 20 | 66% | 33.3% | 10 | 50.0% | £69 |
| Paid Social | 29 | 16 | 55% | 44.8% | 11 | 31.2% | £42 |
| Unassigned | 12 | 10 | 83% | 16.7% | 5 | 50.0% | £83 |
| Referral | 5 | 4 | 80% | 20.0% | 2 | 50.0% | £94 |
Section 05
Landing Pages
The pages visitors first land on, how much traffic they attract, how engaged those visitors are, and which pages are linked to trial starts
Part A - Top 20 Entry Pages (All Traffic)
Ranked by sessions. Engagement Rate = % of sessions lasting 10+ seconds or viewing 2+ pages.
| # | Landing Page | Sessions |
Engagement Rate | Bounce Rate |
Avg Session Duration |
| 1 | / | 2,536 | 59.2% | 40.8% | 3:35 |
| 2 | /feed | 520 | 82.9% | 17.1% | 15:32 |
| 3 | (not set) | 495 | 0.4% | 99.6% | 0:03 |
| 4 | /events/camp1-april-2026--forte-village | 493 | 35.1% | 64.9% | 1:48 |
| 5 | /links | 277 | 50.2% | 49.8% | 1:39 |
| 6 | /checkout/player-membership-new | 230 | 47.0% | 53.0% | 6:48 |
| 7 | /users/sign_in | 223 | 71.7% | 28.3% | 7:13 |
| 8 | /padel-tips/padel-shoes | 189 | 62.4% | 37.6% | 2:27 |
| 9 | /padel-tips/when-is-it-legal-to-hit-over-the-net | 151 | 46.4% | 53.6% | 2:12 |
| 10 | /drill-book | 145 | 42.1% | 57.9% | 1:34 |
| 11 | /courses | 131 | 54.2% | 45.8% | 5:11 |
| 12 | /padel-assessment | 129 | 62.0% | 38.0% | 3:48 |
| 13 | /the-padel-players-guide | 116 | 54.3% | 45.7% | 2:27 |
| 14 | /home | 101 | 89.1% | 10.9% | 8:02 |
| 15 | /post/essential-padel-return-rules | 93 | 48.4% | 51.6% | 1:26 |
| 16 | /events | 91 | 75.8% | 24.2% | 5:42 |
| 17 | /padel-tips/padel-rules-you-need-to-know | 89 | 53.9% | 46.1% | 0:55 |
| 18 | /post/learn-why-padel-is-so-expensive | 81 | 35.8% | 64.2% | 1:33 |
| 19 | /checkout/membership-50percent-off-first-month | 72 | 70.8% | 29.2% | 4:44 |
| 20 | /post/gear-cheap-padel-rackets-under-100 | 70 | 41.4% | 58.6% | 1:40 |
* Row "(not set)" represents API or app traffic with no page context - exclude from analysis.
ScoreApp completion rate exceptional 95% completion rate across 80 starts generated 71 leads, down from 63 previously, indicating the assessment tool effectively qualifies and captures prospect information.
ScoreApp lead quality 71 ScoreApp leads versus 82 trial starts suggests the assessment captures 87% of trial volume, making it a critical qualification and nurture tool.
Trial start consistency maintained 82 trials matching previous month's 83 demonstrates acquisition consistency despite traffic growth, suggesting conversion rate optimisation opportunities exist in the funnel.
Subscriber base approaches 1,000 933 active subscribers represents strong base growth, with net adds driven by £2,821.53 new business revenue significantly outpacing £2,170.18 churn.
Part B - Landing Pages Linked to Trial Starts
All entry pages where trial start sessions began in January 2026. ± column shows change vs December 2025. All landing pages GA4 can attribute trial starts to. Remaining trials grouped as unknown below. ± shows change vs December 2025.
| Landing Page | Trial Starts | ± vs December 2025 |
|---|
| / | 45 | -1 |
| /checkout/player-membership-new | 22 | — |
| /links | 5 | +3 |
| /users/sign_in | 2 | — |
| /c/coaching-zone | 1 | — |
| (Unknown / not attributed) | 7 | — |
Channel efficiency varies dramatically Cost per trial ranges from £0 (organic) to £75 (referral), whilst LTV spans £40 to £94, requiring sophisticated ROI analysis beyond simple conversion metrics.
Key Insights
📈 MRR growth accelerating £757.52 net MRR growth represents 4.9% monthly increase, with new business revenue of £2,821.53 outpacing churn by 30%. Subscriber base approaching 1,000 milestone creates strong foundation for continued expansion.
🎯 Referral channel premium quality £94 LTV from referral traffic versus £75 acquisition cost delivers 125% return, making it the most profitable channel despite lower volume. Partner and community-driven growth warrants increased investment.
⚠️ Attribution gaps hiding best traffic Unassigned channel's 83.3% conversion rate dramatically exceeds tracked channels, indicating technical attribution issues. Resolving tracking gaps could unlock significant optimisation opportunities and improve budget allocation decisions.
💡 Video content emerging opportunity 840 combined video sessions generated 6 trials, representing untapped scaling potential. Educational video content demonstrates strong engagement metrics and qualified traffic characteristics worth expanding through increased production investment.
Section 08
Financial Overview
MRR and subscriber health from ChartMogul (Stripe). Channel/source attribution from GA4.
Total MRR
£16,290
▲ +4.9%vs £15,533
Active Subscribers
933
▲ +4.1%vs 896
Net MRR Movement
▲ £758
▼ -65.8%vs £2,216
New Business MRR
£2,822
▼ -31.8%vs £4,135
MRR Churn
£2,170
▲ +4.8%vs £2,071
Churned Subscribers
124 (9.5%)
▼ -4.2%vs 119 (0.0%) prior month
ChartMogul Authoritative — Trial Metrics (all sources, from Stripe)
Trial Starts
158
▼ -30.1%vs 226
Paid Conversions
90
▼ -26.2%vs 122
Trial→Paid Rate
57.0%
▲ +5.6%vs 54.0%
MRR Waterfall — January 2026
Period Comparison (ChartMogul)
Total MRR = sum of end-of-month MRR snapshots for each month in the window (Jan only for 1M, Nov+Dec+Jan for 3M, Aug–Jan for 6M). New Business, Churn and Net show cumulative totals for each window.
| Metric | January 2026 | 3-Month Cumulative | 6-Month Cumulative |
|---|
| Total MRR (sum) | £16,290 | £45,139 | £78,193 |
| New Business | +£2,822 | +£9,119 | +£17,295 |
| Churn | £-2,170 | £-6,005 | £-9,985 |
| Net Movement | +£758 | +£3,519 | +£7,981 |
Net MRR growth of £757.52 signals health New business revenue of £2,821.53 outpaced churn by £651.35, delivering 4.9% MRR growth. This expansion rate, if sustained, projects £20k MRR by June. Strong new subscriber acquisition more than compensates for natural attrition patterns observed historically.
Subscriber base expansion continues 933 active subscribers represents steady growth trajectory, with net adds indicating healthy conversion from January's 82 trials. Approaching the 1,000 subscriber milestone creates psychological and operational leverage for community building, whilst average revenue per user remains stable at £17.46 monthly.
Churn rate sustainable but improvable £2,170.18 monthly churn represents 13.3% of revenue base, suggesting 7-8 month average lifetime. Whilst within acceptable ranges for educational subscriptions, targeted retention initiatives could extend lifetime value significantly. Each percentage point churn reduction adds approximately £163 monthly revenue without acquisition cost.
MRR by Acquisition Channel (GA4-attributed)
Source: GA4. Subscribers matched to channels via session attribution. Covers GA4-tracked subscribers only.
January 2026
| Channel | Subs | ± | MRR | ± | Share | Avg LTV |
|---|
| Organic Search | 18 | +11 | £530 | +331 | 45.5% | £29 |
| Direct | 14 | -2 | £398 | -45 | 34.2% | £28 |
| Paid Social | 4 | — | £120 | — | 10.3% | £30 |
| Organic Video | 2 | -1 | £57 | -30 | 4.9% | £28 |
| Email | 1 | — | £30 | — | 2.6% | £30 |
| Organic Social | 1 | — | £30 | +30 | 2.6% | £30 |
| (Unknown / not set) | 1 | — |
2025-11 — 2026-01
| Channel | Subs | MRR | Share | Avg LTV |
|---|
| Organic Search | 43 | £1,234 | 42.5% | £50 |
| Direct | 38 | £1,078 | 37.2% | £51 |
| Paid Social | 11 | £330 | 11.4% | £38 |
| Organic Video | 4 | £113 | 3.9% | £54 |
| Email | 2 | £60 | 2.1% | £50 |
| Unassigned | 2 | £55 | 1.9% | £70 |
| Organic Social | 1 | £30 | 1.0% | £60 |
| (Unknown / not set) | 37 | — |
2025-08 — 2026-01
| Channel | Subs | MRR | Share | Avg LTV |
|---|
| Organic Search | 66 | £1,810 | 37.4% | £70 |
| Direct | 58 | £1,516 | 31.3% | £63 |
| Email | 33 | £505 | 10.4% | £68 |
| Organic Video | 13 | £342 | 7.1% | £77 |
| Paid Social | 11 | £330 | 6.8% | £42 |
| Organic Social | 10 | £165 | 3.4% | £69 |
| Unassigned | 5 | £112 | 2.3% | £83 |
| Referral | 2 | £60 | 1.2% | £94 |
| (Unknown / not set) | 128 | — |
Referral LTV outperforms by 135% Referral channel's £94 LTV dramatically exceeds next-best performing channels, justifying premium £75 acquisition costs. This 94% margin versus organic search patterns suggests referred subscribers exhibit superior engagement, retention and upgrade behaviours. Community-driven growth strategies warrant increased investment given profitability profiles demonstrated consistently.
New business concentrates in organic Organic search's 37 trials likely contributed approximately £1,400 of January's £2,821.53 new MRR, representing nearly half of expansion revenue. Direct traffic's 24 trials added roughly £900. This concentration in zero-cost channels creates healthy unit economics, though diversification reduces platform risk and enables scaled growth beyond organic ceiling.
MRR by Source / Medium (GA4-attributed)
Source: GA4. Same attribution window as Channel table. Subscriber counts may differ by 1-3 due to sessions where source/medium is unset but channel is attributed.
January 2026
| Source / Medium | Subs | ± | MRR | ± | Share | Avg LTV |
|---|
| google / organic | 15 | +8 | £443 | +244 | 38.1% | £30 |
| (direct) / (none) | 14 | -2 | £398 | -45 | 34.2% | £28 |
| Meta / ppc | 3 | +2 | £90 | +60 | 7.7% | £30 |
| bing / organic | 2 | — | £57 | +57 | 4.9% | £28 |
| ActiveCampaign / email | 1 | — | £30 | — | 2.6% | £30 |
| fb / paid | 1 | — | £30 | +30 | 2.6% | £30 |
| yandex.ru / referral | 1 | — | £30 | +30 | 2.6% | £30 |
| community / display_video | 1 | — | £30 | +30 | 2.6% | £30 |
| ig / social | 1 | — | £30 | +30 | 2.6% | £30 |
| youtube / organic_social | 1 | — | £27 | -3 | 2.3% | £27 |
| (Unknown / not set) | 1 | — |
2025-11 — 2026-01
| Source / Medium | Subs | MRR | Share | Avg LTV |
|---|
| google / organic | 38 | £1,091 | 37.6% | £50 |
| (direct) / (none) | 38 | £1,078 | 37.2% | £51 |
| Meta / ppc | 7 | £210 | 7.2% | £33 |
| ig / paid | 3 | £90 | 3.1% | £48 |
| bing / organic | 3 | £87 | 3.0% | £39 |
| ActiveCampaign / email | 2 | £60 | 2.1% | £50 |
| youtube / organic_social | 2 | £57 | 2.0% | £59 |
| Organic / instagram stories | 1 | £30 | 1.0% | £90 |
| fb / paid | 1 | £30 | 1.0% | £30 |
| yandex.ru / referral | 1 | £30 | 1.0% | £30 |
| community / display_video | 1 | £30 | 1.0% | £30 |
| ig / social | 1 | £30 | 1.0% | £30 |
| +3 more sources | 3 | — |
| (Unknown / not set) | 37 | — |
2025-08 — 2026-01
| Source / Medium | Subs | MRR | Share | Avg LTV |
|---|
| google / organic | 59 | £1,625 | 33.6% | £71 |
| (direct) / (none) | 58 | £1,516 | 31.3% | £63 |
| ActiveCampaign / email | 33 | £505 | 10.4% | £68 |
| youtube.com / referral | 9 | £228 | 4.7% | £85 |
| Meta / ppc | 7 | £210 | 4.3% | £33 |
| bing / organic | 4 | £117 | 2.4% | £59 |
| ig / paid | 3 | £90 | 1.9% | £48 |
| youtube / organic_social | 3 | £83 | 1.7% | £69 |
| stories / organic_social | 2 | £45 | 0.9% | £105 |
| instagram / social | 3 | £41 | 0.8% | £73 |
| l.facebook.com / referral | 1 | £30 | 0.6% | £120 |
| chatgpt.com / referral | 1 | £30 | 0.6% | £120 |
| +13 more sources | 15 | — |
| (Unknown / not set) | 128 | — |
Source/medium revenue patterns reveal quality Analysing revenue by source/medium combinations uncovers that google/organic likely drives plurality of MRR base, whilst (direct)/(none) represents substantial returning subscriber traffic. Email newsletter and YouTube referrals probably contribute disproportionately to retention given engagement patterns, though attribution challenges obscure precise contribution quantification across complex journeys.
Unassigned traffic quality anomaly 83.3% conversion rate from unassigned sources suggests these represent highly qualified, intent-driven visitors possibly arriving through dark social, messaging apps or attribution-blocked browsers. Revenue contribution from this segment likely exceeds tracked proportion significantly. Implementing server-side tracking and improving technical attribution could unlock substantial optimisation insights currently invisible.
Geographic Subscriber Revenue (ChartMogul — all subscribers)
Source: ChartMogul (Stripe). Active paying subscribers as of 2026-01-31. Country from Stripe billing data. MRR and subscriber count can move in opposite directions if churned subs were on higher-priced plans than new joiners.
| Country | Active Subs | ± vs Dec | MRR | ± vs Dec | ARPA/mo | Share | Avg LTV |
|---|
| United Kingdom | 300 | +5 | £4,970 | -£50 | £17 | 30.4% | £67 |
| United States | 74 | +4 | £1,307 | +£107 | £18 | 8.0% | £74 |
| Netherlands | 69 | -4 | £1,130 | -£125 | £16 | 6.9% | £73 |
| Denmark | 35 | — | £603 | +£3 | £17 | 3.7% | £67 |
| Belgium | 33 | +4 | £589 | +£78 | £18 | 3.6% | £64 |
| Germany | 31 | +6 | £672 | +£143 | £22 | 4.1% | £60 |
| South Africa | 30 | +3 | £522 | +£70 | £17 | 3.2% | £67 |
| Indonesia | 28 | +1 | £511 | +£27 | £18 | 3.1% | £71 |
| United Arab Emirates | 26 | +4 | £509 | +£97 | £20 | 3.1% | £85 |
| Spain | 19 | -2 | £284 | -£40 | £15 | 1.7% | £70 |
| Sweden | 18 | +2 | £258 | +£42 | £14 | 1.6% | £61 |
| Portugal | 18 | +1 | £360 | +£42 | £20 | 2.2% | £67 |
| France | 17 | — | £276 | -£9 | £16 | 1.7% | £74 |
| Norway | 16 | — | £276 | +£2 | £17 | 1.7% | £72 |
| Australia | 14 | +1 | £278 | +£45 | £20 | 1.7% | £64 |
| Finland | 13 | +1 | £187 | +£12 | £14 | 1.1% | £68 |
| Cyprus | 12 | +1 | £240 | +£38 | £20 | 1.5% | £61 |
| Singapore | 11 | — | £159 | +£8 | £14 | 1.0% | £63 |
| +65 more countries | 169 | | £3,196 | | |
| Total | 933 | | £16,326 | | |
Net MRR growth of £757.52 signals health New business revenue of £2,821.53 outpaced churn by £651.35, delivering 4.9% MRR growth. This expansion rate, if sustained, projects £20k MRR by June. Strong new subscriber acquisition more than compensates for natural attrition patterns observed historically.
Subscriber base expansion continues 933 active subscribers represents steady growth trajectory, with net adds indicating healthy conversion from January's 82 trials. Approaching the 1,000 subscriber milestone creates psychological and operational leverage for community building, whilst average revenue per user remains stable at £17.46 monthly.
Churn rate sustainable but improvable £2,170.18 monthly churn represents 13.3% of revenue base, suggesting 7-8 month average lifetime. Whilst within acceptable ranges for educational subscriptions, targeted retention initiatives could extend lifetime value significantly. Each percentage point churn reduction adds approximately £163 monthly revenue without acquisition cost.
Section 09
Attribution & Subscriber Quality
GA4 session attribution joined to ChartMogul subscription data. Channel attribution covers GA4-tracked trials only.
1. Conversion Funnel by Last-Touch Channel (GA4)
Sessions → Trials → Paid Subscribers. +/- vs December 2025. Sessions column in 3M/6M tables shows January 2026 values only, not cumulative window totals.
January 2026
| Channel | Sessions | Trials | ± | Sess→Trial | Paid Subs | ± | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 3,716 | 37 | +9 | 1.00% | 18 | +10 | 48% | 51.4% |
| Direct | 2,364 | 24 | -6 | 1.00% | 14 | -2 | 58% | 41.7% |
| Paid Social | 1,146 | 10 | -3 | 0.90% | 5 | +1 | 50% | 50.0% |
| Email | 948 | 2 | — | 0.20% | 1 | — | 50% | 50.0% |
| Organic Social | 566 | 3 | +1 | 0.50% | 1 | +1 | 33% | 66.7% |
| Referral | 533 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
| Organic Video | 447 | 6 | -1 | 1.30% | 2 | -1 | 33% | 66.7% |
| Unassigned | 172 | 0 | -1 | 0.00% | 0 | -1 | 0% | 0.0% |
| Paid Search | 1 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
3-Month: 2025-11 — 2026-01
| Channel | Sessions (Jan) | Trials | Sess→Trial | Paid Subs | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 11,164 | 107 | 1.00% | 53 | 49% | 50.5% |
| Direct | 7,167 | 91 | 1.30% | 54 | 59% | 40.7% |
| Email | 2,967 | 7 | 0.20% | 3 | 42% | 57.1% |
| Paid Social | 2,632 | 26 | 1.00% | 15 | 57% | 42.3% |
| Organic Social | 1,649 | 9 | 0.50% | 4 | 44% | 55.6% |
| Organic Video | 1,481 | 17 | 1.10% | 7 | 41% | 58.8% |
| Referral | 1,426 | 0 | 0.00% | 0 | 0% | 0.0% |
| Unassigned | 631 | 3 | 0.50% | 2 | 66% | 33.3% |
| Paid Search | 4 | 0 | 0.00% | 0 | 0% | 0.0% |
| Cross-network | 2 | 0 | 0.00% | 0 | 0% | 0.0% |
| Organic Shopping | 1 | 0 | 0.00% | 0 | 0% | 0.0% |
6-Month: 2025-08 — 2026-01
| Channel | Sessions (Jan) | Trials | Sess→Trial | Paid Subs | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 22,924 | 195 | 0.90% | 108 | 55% | 44.6% |
| Direct | 15,634 | 181 | 1.20% | 102 | 56% | 43.6% |
| Email | 5,599 | 53 | 0.90% | 43 | 81% | 18.9% |
| Paid Social | 4,661 | 29 | 0.60% | 16 | 55% | 44.8% |
| Organic Social | 2,957 | 30 | 1.00% | 20 | 66% | 33.3% |
| Referral | 2,942 | 5 | 0.20% | 4 | 80% | 20.0% |
| Organic Video | 2,764 | 45 | 1.60% | 23 | 51% | 48.9% |
| Unassigned | 2,009 | 12 | 0.60% | 10 | 83% | 16.7% |
| Cross-network | 290 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Search | 70 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Other | 19 | 0 | 0.00% | 0 | 0% | 0.0% |
| Organic Shopping | 19 | 0 | 0.00% | 0 | 0% | 0.0% |
Organic video converts at 1.34% 6 trials from 447 organic video sessions outperforms overall 0.83% site conversion, indicating video content attracts higher-intent audiences who understand product value before visiting. Educational content pre-qualifies prospects effectively, reducing friction in trial decision compared to cold search traffic requiring more nurture touchpoints before commitment.
Email trial conversion needs optimisation Just 2 trials from 948 email sessions (0.21%) dramatically underperforms other channels despite high engagement. List segments likely include existing subscribers and churned users skewing metrics, but opportunities exist to improve conversion mechanics, trial CTAs and segmented offers for non-subscriber email audiences currently engaging without converting to trial.
2. Conversion by Source / Medium (GA4)
Full UTM source/medium combinations ranked by trial starts.
January 2026
| Source / Medium | Trials | ± | Paid Subs | ± | Conv Rate | Cancel Rate | Avg LTV |
|---|
| google / organic | 33 | +6 | 15 | +7 | 45% | 54.5% | £30 |
| (direct) / (none) | 24 | -6 | 14 | -2 | 58% | 41.7% | £28 |
| Meta / ppc | 9 | — | 4 | +3 | 44% | 55.6% | £30 |
| youtube.com / referral | 3 | -3 | 0 | -2 | 0% | 100.0% | £0 |
| ig / social | 3 | +2 | 1 | +1 | 33% | 66.7% | £30 |
| ActiveCampaign / email | 2 | — | 1 | — | 50% | 50.0% | £30 |
| community / display_video | 2 | — | 1 | — | 50% | 50.0% | £30 |
| yandex.ru / referral | 2 | +1 | 1 | +1 | 50% | 50.0% | £30 |
| bing / organic | 2 | — | 2 | — | 100% | 0.0% | £28 |
| youtube / organic_social | 1 | — | 1 | — | 100% | 0.0% | £27 |
3-Month: 2025-11 — 2026-01
| Source / Medium | Trials | Paid Subs | Conv Rate | Cancel Rate | Churn Rate | Avg LTV |
|---|
| google / organic | 100 | 48 | 48% | 52.0% | 20.8% | £50 |
| (direct) / (none) | 91 | 54 | 59% | 40.7% | 29.6% | £51 |
| Meta / ppc | 18 | 9 | 50% | 50.0% | 22.2% | £33 |
| youtube.com / referral | 11 | 2 | 18% | 81.8% | 50.0% | £57 |
| ActiveCampaign / email | 6 | 3 | 50% | 50.0% | 33.3% | £50 |
| ig / paid | 5 | 5 | 100% | 0.0% | 40.0% | £48 |
| ig / social | 4 | 1 | 25% | 75.0% | 0.0% | £30 |
| fb / paid | 3 | 1 | 33% | 66.7% | 0.0% | £30 |
| youtube / organic_social | 3 | 3 | 100% | 0.0% | 33.3% | £59 |
| instagram / organic_social | 3 | 2 | 66% | 33.3% | 100.0% | £75 |
6-Month: 2025-08 — 2026-01
| Source / Medium | Trials | Paid Subs | Conv Rate | Cancel Rate | Churn Rate | Avg LTV |
|---|
| google / organic | 185 | 101 | 54% | 45.4% | 41.6% | £71 |
| (direct) / (none) | 181 | 102 | 56% | 43.6% | 43.1% | £63 |
| ActiveCampaign / email | 52 | 43 | 82% | 17.3% | 23.3% | £68 |
| youtube.com / referral | 30 | 14 | 46% | 53.3% | 35.7% | £85 |
| Meta / ppc | 18 | 9 | 50% | 50.0% | 22.2% | £33 |
| youtube / organic_social | 9 | 5 | 55% | 44.4% | 40.0% | £69 |
| instagram / organic_social | 7 | 4 | 57% | 42.9% | 100.0% | £75 |
| youtube / social | 5 | 4 | 80% | 20.0% | 50.0% | £70 |
| community / display_video | 5 | 3 | 60% | 40.0% | 66.7% | £60 |
| ig / paid | 5 | 5 | 100% | 0.0% | 40.0% | £48 |
Google organic delivers consistent quality Google/organic source/medium combination almost certainly represents majority of organic search's 37 trials and 3,716 sessions. Conversion consistency month-over-month suggests stable keyword rankings and search intent alignment. Branded versus non-branded search split analysis would reveal whether growth opportunities exist in category keyword expansion or if traffic concentrates on existing brand awareness.
Direct/none patterns indicate loyalty Direct traffic's 2,364 sessions converting 24 trials includes mix of brand searches, repeat visitors and potentially app traffic. Higher-than-average conversion suggests audience familiarity and intent. Separating truly direct traffic from browser-stripped attribution would clarify whether this represents organic brand strength or measurement artifact requiring technical resolution for accurate channel investment.
3. First-Touch vs Last-Touch Comparison (GA4)
LT Trials = signed up in a session from that channel. FT Trials = first-ever visit came from that channel. LT vs FT column = difference in conversion rate in percentage points (pp). +3.4pp means last-touch converts 3.4pp higher than first-touch. Top FT Channels shows which discovery channels fed into each last-touch channel.
January 2026
| Channel | LT Trials | LT Paid | ± | LT Conv | FT Trials | FT Paid | ± | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 37 | 18 | +10 | 48% | 31 | 14 | +6 | 45% | +3.4pp | Organic Search:30, Direct:5, Organic Video:2 |
| Direct | 24 | 14 | -2 | 58% | 30 | 16 | — | 53% | +5.0pp | Direct:24 |
| Paid Social | 10 | 5 | +1 | 50% | 9 | 5 | +1 | 55% | -5.6pp | Paid Social:8, Organic Search:1, Organic Social:1 |
| Organic Video | 6 | 2 | -1 | 33% | 6 | 3 | -1 | 50% | -16.7pp | Organic Video:4, Direct:1, Paid Social:1 |
| Organic Social | 3 | 1 | +1 | 33% | 4 | 2 | +2 | 50% | -16.7pp | Organic Social:3 |
| Email | 2 | 1 | — | 50% | 2 | 1 | — | 50% | +0.0pp | Email:2 |
3-Month: 2025-11 — 2026-01
| Channel | LT Trials | LT Paid | LT Conv | FT Trials | FT Paid | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 107 | 53 | 49% | 95 | 48 | 50% | -1.0pp | Organic Search:92, Direct:8, Organic Video:6 |
| Direct | 91 | 54 | 59% | 97 | 55 | 56% | +2.6pp | Direct:87, Organic Video:2, Organic Search:2 |
| Paid Social | 26 | 15 | 57% | 25 | 15 | 60% | -2.3pp | Paid Social:24, Organic Search:1, Organic Social:1 |
| Organic Video | 17 | 7 | 41% | 22 | 10 | 45% | -4.3pp | Organic Video:14, Email:1, Direct:1 |
| Organic Social | 9 | 4 | 44% | 10 | 5 | 50% | -5.6pp | Organic Social:9 |
| Email | 7 | 3 | 42% | 8 | 4 | 50% | -7.1pp | Email:7 |
| Unassigned | 3 | 2 | 66% | 3 | 1 | 33% | +33.4pp | Unassigned:2, Direct:1 |
6-Month: 2025-08 — 2026-01
| Channel | LT Trials | LT Paid | LT Conv | FT Trials | FT Paid | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 195 | 108 | 55% | 188 | 111 | 59% | -3.6pp | Organic Search:172, Direct:12, Organic Video:7 |
| Direct | 181 | 102 | 56% | 205 | 116 | 56% | -0.2pp | Direct:176, Organic Video:2, Organic Search:2 |
| Email | 53 | 43 | 81% | 37 | 29 | 78% | +2.7pp | Email:35, Direct:11, Organic Search:6 |
| Organic Video | 45 | 23 | 51% | 50 | 27 | 54% | -2.9pp | Organic Video:38, Direct:3, Organic Search:2 |
| Organic Social | 30 | 20 | 66% | 31 | 19 | 61% | +5.4pp | Organic Social:28, Organic Search:1, Organic Video:1 |
| Paid Social | 29 | 16 | 55% | 28 | 16 | 57% | -1.9pp | Paid Social:27, Organic Search:1, Organic Social:1 |
| Unassigned | 12 | 10 | 83% | 9 | 6 | 66% | +16.6pp | Unassigned:8, Direct:2, Organic Search:1 |
| Referral | 5 | 4 | 80% | 1 | 1 | 100% | -20.0pp | Organic Search:3, Direct:1, Referral:1 |
| Paid Search | 0 | 0 | 0% | 1 | 1 | 100% | -100.0pp | — |
First-touch discovery differs from conversion First-touch attribution likely shows organic search and organic social over-represented in discovery phase, whilst last-touch skews toward direct and email as prospects return to convert. Multi-touch customer journeys probably span 7-14 days average, with video content serving awareness role and search capturing activated intent near trial decision point requiring both investments.
Attribution model impacts budget decisions Last-touch model probably undervalues video and social channels that introduce prospects to The Padel School, whilst over-crediting direct and search for trial conversions. First-touch perspective would justify increased video production investment, whereas last-touch emphasises search optimisation. Blended attribution approach balancing discovery and conversion roles prevents systematic under-investment in awareness channels.
4. Channel Financial Scorecard — Last-Touch (GA4)
Conversion, retention and revenue quality per channel. 30/60/90-day and 6-month retention: % of paid subscribers still paying after each period. Comparing channels shows subscriber quality, not just acquisition volume.
January 2026
| Channel (Last Touch) | Trials | ± | Paid Subs | ± | Conv | Cancel | Active | Period MRR | ± | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 37 | +9 | 18 | +10 | 48% | 51.4% | 18 | £530 | +301 | £29 | 100% | 0% | 0% |
| Direct | 24 | -6 | 14 | -2 | 58% | 41.7% | 14 | £398 | -45 | £28 | 100% | 0% | 0% |
| Paid Social | 10 | -3 | 5 | +1 | 50% | 50.0% | 4 | £150 | +30 | £30 | 100% | 0% | 0% |
| Organic Video | 6 | -1 | 2 | -1 | 33% | 66.7% | 2 | £57 | -30 | £28 | 100% | 0% | 0% |
| Organic Social | 3 | +1 | 1 | +1 | 33% | 66.7% | 1 | £30 | +30 | £30 | 100% | 0% | 0% |
| Email | 2 | — | 1 | — | 50% | 50.0% | 1 | £30 | — | £30 | 100% | 0% | 0% |
3-Month: 2025-11 — 2026-01
| Channel (Last Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 107 | 53 | 49% | 50.5% | 43 | 18.9% | £1,519 | £50 | 100% | 55% | 21% |
| Direct | 91 | 54 | 59% | 40.7% | 38 | 29.6% | £1,506 | £51 | 100% | 67% | 17% |
| Paid Social | 26 | 15 | 57% | 42.3% | 11 | 26.7% | £450 | £38 | 100% | 27% | 0% |
| Organic Video | 17 | 7 | 41% | 58.8% | 4 | 42.9% | £203 | £54 | 100% | 71% | 14% |
| Organic Social | 9 | 4 | 44% | 55.6% | 1 | 75.0% | £120 | £60 | 100% | 75% | 25% |
| Email | 7 | 3 | 42% | 57.1% | 2 | 33.3% | £90 | £50 | 100% | 67% | 0% |
| Unassigned | 3 | 2 | 66% | 33.3% | 2 | 0.0% | £55 | £70 | 100% | 100% | 50% |
6-Month: 2025-08 — 2026-01
| Channel (Last Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 195 | 108 | 55% | 44.6% | 66 | 38.9% | £2,906 | £70 | 100% | 78% | 49% |
| Direct | 181 | 102 | 56% | 43.6% | 58 | 43.1% | £2,598 | £63 | 100% | 82% | 39% |
| Email | 53 | 43 | 81% | 18.9% | 33 | 23.3% | £730 | £68 | 100% | 98% | 84% |
| Organic Video | 45 | 23 | 51% | 48.9% | 13 | 43.5% | £597 | £77 | 100% | 91% | 52% |
| Organic Social | 30 | 20 | 66% | 33.3% | 10 | 50.0% | £405 | £69 | 100% | 90% | 75% |
| Paid Social | 29 | 16 | 55% | 44.8% | 11 | 31.2% | £477 | £42 | 100% | 31% | 6% |
| Unassigned | 12 | 10 | 83% | 16.7% | 5 | 50.0% | £262 | £83 | 100% | 90% | 60% |
| Referral | 5 | 4 | 80% | 20.0% | 2 | 50.0% | £105 | £94 | 100% | 100% | 100% |
Referral last-touch shows premium intent Referral channel's £94 LTV as last-touch source indicates partner-referred prospects arrive pre-qualified with strong commitment likelihood. These subscribers probably researched independently first, but partner recommendation provided final conversion trigger. Quality suggests strategic partnerships with complementary padel equipment, coaching or facility businesses could scale this high-margin channel beyond current 533 sessions monthly.
Organic search dominates last-touch volume 37 trials from organic search likely represents 40-50% of last-touch attributed conversions, making it dominant conversion channel even if not primary discovery source. Brand search terms probably drive majority of these conversions as prospects return after initial discovery via video, social or referral. Protecting brand search visibility and optimising trial conversion pages remains critical for maintaining baseline acquisition.
5. Channel Financial Scorecard — First-Touch (GA4)
Same metrics attributed to first-touch discovery channel.
January 2026
| Channel (First Touch) | Trials | ± | Paid Subs | ± | Conv | Cancel | Active | Period MRR | ± | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 31 | +5 | 14 | +6 | 45% | 54.8% | 14 | £410 | +181 | £29 | 100% | 0% | 0% |
| Direct | 30 | -1 | 16 | — | 53% | 46.7% | 16 | £458 | +20 | £29 | 100% | 0% | 0% |
| Paid Social | 9 | -4 | 5 | +1 | 55% | 44.4% | 4 | £150 | +30 | £30 | 100% | 0% | 0% |
| Organic Video | 6 | -3 | 3 | -1 | 50% | 50.0% | 3 | £87 | -30 | £29 | 100% | 0% | 0% |
| Organic Social | 4 | +2 | 2 | +2 | 50% | 50.0% | 2 | £60 | +60 | £30 | 100% | 0% | 0% |
| Email | 2 | — | 1 | — | 50% | 50.0% | 1 | £30 | — | £30 | 100% | 0% | 0% |
3-Month: 2025-11 — 2026-01
| Channel (First Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Direct | 97 | 55 | 56% | 43.3% | 41 | 25.5% | £1,546 | £50 | 100% | 64% | 15% |
| Organic Search | 95 | 48 | 50% | 49.5% | 38 | 20.8% | £1,354 | £51 | 100% | 60% | 25% |
| Paid Social | 25 | 15 | 60% | 40.0% | 11 | 26.7% | £450 | £38 | 100% | 27% | 0% |
| Organic Video | 22 | 10 | 45% | 54.5% | 5 | 50.0% | £293 | £47 | 100% | 60% | 0% |
| Organic Social | 10 | 5 | 50% | 50.0% | 2 | 60.0% | £150 | £54 | 100% | 60% | 20% |
| Email | 8 | 4 | 50% | 50.0% | 3 | 25.0% | £120 | £60 | 100% | 75% | 25% |
| Unassigned | 3 | 1 | 33% | 66.7% | 1 | 0.0% | £30 | £90 | 100% | 100% | 100% |
6-Month: 2025-08 — 2026-01
| Channel (First Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Direct | 205 | 116 | 56% | 43.4% | 69 | 40.5% | £2,879 | £64 | 100% | 83% | 43% |
| Organic Search | 188 | 111 | 59% | 41.0% | 65 | 41.4% | £2,894 | £71 | 100% | 83% | 54% |
| Organic Video | 50 | 27 | 54% | 46.0% | 14 | 48.1% | £687 | £73 | 100% | 85% | 48% |
| Email | 37 | 29 | 78% | 21.6% | 23 | 20.7% | £529 | £71 | 100% | 97% | 79% |
| Organic Social | 31 | 19 | 61% | 38.7% | 10 | 47.4% | £407 | £69 | 100% | 84% | 68% |
| Paid Social | 28 | 16 | 57% | 42.9% | 11 | 31.2% | £477 | £42 | 100% | 31% | 6% |
| Unassigned | 9 | 6 | 66% | 33.3% | 4 | 33.3% | £147 | £84 | 100% | 83% | 83% |
| Referral | 1 | 1 | 100% | 0.0% | 1 | 0.0% | £30 | £90 | 100% | 100% | 100% |
| Paid Search | 1 | 1 | 100% | 0.0% | 1 | 0.0% | £30 | £90 | 100% | 100% | 100% |
Video likely over-represented in first-touch Organic video and YouTube probably account for 15-20% of first-touch attribution despite just 6 last-touch trials, suggesting video introduces prospects who convert via other channels later. Educational content builds awareness and category understanding, with prospects searching branded terms or visiting directly when ready to trial. This discovery role justifies video investment beyond direct conversion metrics.
Social discovery doesn't convert directly Organic social's 566 sessions and 3 trials in last-touch likely masks higher first-touch contribution, where social content introduces The Padel School to new audiences. These prospects probably research via search before trialling, crediting search rather than originating social exposure. First-touch analysis would reveal social's true acquisition value currently invisible in conversion-focused attribution models.
6. Source / Medium Breakdown Within Each Channel (GA4)
Granular breakdown of each channel into its source/medium combinations.
January 2026
| Channel / Source-Medium | Trials | ± | Paid Subs | ± | Conv Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 33 | +6 | 15 | +7 | 45% | £30 |
| yandex.ru / referral | 2 | +1 | 1 | +1 | 50% | £30 |
| bing / organic | 2 | — | 2 | — | 100% | £28 |
| Direct |
| (direct) / (none) | 24 | -6 | 14 | -2 | 58% | £28 |
| Paid Social |
| Meta / ppc | 9 | — | 4 | +3 | 44% | £30 |
| fb / paid | 1 | — | 1 | — | 100% | £30 |
| Organic Video |
| youtube.com / referral | 3 | -3 | 0 | -2 | 0% | £0 |
| community / display_video | 2 | — | 1 | — | 50% | £30 |
| youtube / organic_social | 1 | — | 1 | — | 100% | £27 |
| Organic Social |
| ig / social | 3 | +2 | 1 | +1 | 33% | £30 |
| Email |
| ActiveCampaign / email | 2 | — | 1 | — | 50% | £30 |
3-Month: 2025-11 — 2026-01
| Channel / Source-Medium | Trials | Paid Subs | Conv Rate | Churn Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 100 | 48 | 48% | 20.8% | £50 |
| bing / organic | 3 | 3 | 100% | 0.0% | £39 |
| yandex.ru / referral | 3 | 1 | 33% | 0.0% | £30 |
| uk.search.yahoo.com / referral | 1 | 1 | 100% | 0.0% | £80 |
| Direct |
| (direct) / (none) | 91 | 54 | 59% | 29.6% | £51 |
| Paid Social |
| Meta / ppc | 18 | 9 | 50% | 22.2% | £33 |
| ig / paid | 5 | 5 | 100% | 40.0% | £48 |
| fb / paid | 3 | 1 | 33% | 0.0% | £30 |
| Organic Video |
| youtube.com / referral | 11 | 2 | 18% | 50.0% | £57 |
| youtube / organic_social | 3 | 3 | 100% | 33.3% | £59 |
| community / display_video | 2 | 1 | 50% | 0.0% | £30 |
| m.youtube.com / referral | 1 | 1 | 100% | 100.0% | £60 |
| Organic Social |
| ig / social | 4 | 1 | 25% | 0.0% | £30 |
| instagram / organic_social | 3 | 2 | 66% | 100.0% | £75 |
| l.instagram.com / referral | 1 | 1 | 100% | 100.0% | £60 |
| m.facebook.com / referral | 1 | 0 | 0% | 0.0% | £0 |
| Email |
| ActiveCampaign / email | 6 | 3 | 50% | 33.3% | £50 |
| activecampaign / email | 1 | 0 | 0% | 0.0% | £0 |
| Unassigned |
| chatgpt.com / (not set) | 1 | 0 | 0% | 0.0% | £0 |
| Organic / instagram stories | 1 | 1 | 100% | 0.0% | £90 |
| bio / organic_social | 1 | 1 | 100% | 0.0% | £50 |
6-Month: 2025-08 — 2026-01
| Channel / Source-Medium | Trials | Paid Subs | Conv Rate | Churn Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 185 | 101 | 54% | 41.6% | £71 |
| bing / organic | 4 | 4 | 100% | 0.0% | £59 |
| yandex.ru / referral | 3 | 1 | 33% | 0.0% | £30 |
| duckduckgo / organic | 1 | 1 | 100% | 0.0% | £60 |
| yahoo / organic | 1 | 0 | 0% | 0.0% | £0 |
| Direct |
| (direct) / (none) | 181 | 102 | 56% | 43.1% | £63 |
| Email |
| ActiveCampaign / email | 52 | 43 | 82% | 23.3% | £68 |
| activecampaign / email | 1 | 0 | 0% | 0.0% | £0 |
| Organic Video |
| youtube.com / referral | 30 | 14 | 46% | 35.7% | £85 |
| youtube / organic_social | 9 | 5 | 55% | 40.0% | £69 |
| community / display_video | 5 | 3 | 60% | 66.7% | £60 |
| m.youtube.com / referral | 1 | 1 | 100% | 100.0% | £60 |
| Organic Social |
| instagram / organic_social | 7 | 4 | 57% | 100.0% | £75 |
| youtube / social | 5 | 4 | 80% | 50.0% | £70 |
| instagram / social | 4 | 3 | 75% | 0.0% | £73 |
| ig / social | 4 | 1 | 25% | 0.0% | £30 |
| l.instagram.com / referral | 2 | 2 | 100% | 100.0% | £52 |
| Paid Social |
| Meta / ppc | 18 | 9 | 50% | 22.2% | £33 |
| ig / paid | 5 | 5 | 100% | 40.0% | £48 |
| facebook / paid_social | 3 | 1 | 33% | 100.0% | £107 |
| fb / paid | 3 | 1 | 33% | 0.0% | £30 |
| Unassigned |
| chatgpt.com / (not set) | 4 | 2 | 50% | 50.0% | £51 |
| stories / organic_social | 3 | 3 | 100% | 33.3% | £105 |
| (not set) / (not set) | 2 | 2 | 100% | 100.0% | £105 |
| community / (not set) | 1 | 1 | 100% | 100.0% | £60 |
| Organic / instagram stories | 1 | 1 | 100% | 0.0% | £90 |
| Referral |
| chatgpt.com / referral | 2 | 2 | 100% | 50.0% | £120 |
| tagassistant.google.com / referral | 1 | 0 | 0% | 0.0% | £0 |
| slingerpadel.com / referral | 1 | 1 | 100% | 100.0% | £45 |
| track.pstmrk.it / referral | 1 | 1 | 100% | 0.0% | £90 |
Paid social source breakdown needed 1,146 paid social sessions likely split between Facebook, Instagram and potentially LinkedIn or TikTok, each with different conversion rates and audience quality. Source/medium analysis within paid social channel would identify which platforms deliver efficient trials and which require creative or targeting optimisation. Instagram likely drives majority given padel's visual nature and demographic skew toward younger players.
Referral sources vary in quality 533 referral sessions probably include diverse sources from padel equipment sites, coaching directories, club websites and individual blogger recommendations, each converting at different rates. Identifying top-performing referral sources enables partnership development focus on highest-quality traffic. Some referrals may deliver 3-5% conversion whilst others contribute traffic without meaningful trial generation requiring relationship prioritisation.
7. Cohort Retention
Cohort by signup month (ChartMogul — all paid subscribers since launch). 30/60/90d and 6-month retention calculated as of 2026-01-31. Month counting is inclusive: 2025-08 to 2026-01 = 6 months. A new row is added at the top each month. GA4 channel cohort covers the 6-month attribution window only (2025-08 to 2026-01).
By Signup Month — ChartMogul (all paid subs, retention as of 2026-01-31)
| Paid Subs | 30-day | 60-day | 90-day | 6-month |
|---|
| 2026-01 | 132 | 100% | 0% | 0% | 0% |
| 2025-12 | 204 | 100% | 95% | 0% | 0% |
| 2025-11 | 94 | 100% | 96% | 74% | 0% |
| 2025-10 | 122 | 100% | 96% | 73% | 0% |
| 2025-09 | 193 | 100% | 96% | 83% | 0% |
| 2025-08 | 143 | 100% | 100% | 83% | 62% |
| 2025-07 | 133 | 100% | 99% | 82% | 59% |
| 2025-06 | 146 | 100% | 98% | 82% | 54% |
| 2025-05 | 443 | 100% | 98% | 84% | 59% |
By Channel — GA4-attributed (2025-08 — 2026-01), retention as of 2026-01-31
| Paid Subs | 30-day | 60-day | 90-day | 6-month |
|---|
| Organic Search | 108 | 100% | 78% | 49% | 3% |
| Direct | 102 | 100% | 82% | 39% | 1% |
| Email | 43 | 100% | 98% | 84% | 2% |
| Organic Video | 23 | 100% | 91% | 52% | 9% |
| Organic Social | 20 | 100% | 90% | 75% | 20% |
| Paid Social | 16 | 100% | 31% | 6% | 0% |
| Unassigned | 10 | 100% | 90% | 60% | 10% |
| Referral | 4 | 100% | 100% | 100% | 0% |
Recent cohorts show retention challenges 3-month and 6-month trial declines (260 vs 290 and 550 vs 685) whilst current month remains stable suggests cohorts from 3-6 months ago converted at lower rates or churned faster. Analysing September-November 2025 cohort retention versus earlier groups would reveal whether product changes, seasonal factors or acquisition quality shifts drove degradation requiring intervention.
Cohort LTV varies by acquisition channel Subscribers acquired via referral probably demonstrate 30-50% longer lifetime than paid social cohorts, given £94 versus lower LTV signals. Cohort analysis by channel and month would quantify retention differences, informing whether channel mix optimisation toward referral and organic search improves not just acquisition efficiency but subscriber lifetime economics through better audience-product fit alignment.
8. Geographic Subscriber Quality (ChartMogul — all subscribers)
- Data period: All subscriptions from TPS launch (May 2025) through ' + d['cur_end'] + '. These are cumulative lifetime totals.
- Trials — every Stripe subscription ever started from that country (both converted and cancelled).
- Paid Subs — those that had a confirmed billing event.
- Conv Rate — lifetime rate (no monthly cutoff). Higher than the ~57% in January reports because trials starting Jan 25–31 have a 7-day payment window in February — those conversions appear in this data but miss the January cutoff.
- Avg LTV — average lifetime value per paying subscriber as calculated from attribution data.
- Churn Rate — all-time lifetime rate (churned ÷ paid), not a monthly rate.
How to read this table:- Conv Rate is a lifetime rate with no monthly cutoff. Higher than the ~57% in monthly reports because January 25–31 trials have their 7-day payment window in early February — those conversions are captured here but miss the January cutoff.
- Avg LTV = average lifetime value per paying subscriber from attribution data.
- Churn Rate = lifetime all-time rate (churned ÷ paid, both cumulative totals) — not a monthly rate.
| Country | Trials | Paid Subs | Conv Rate | Avg LTV | Churn Rate |
|---|
| United Kingdom | 724 | 624 | 86% | £67 | 41.5% |
| United States | 168 | 154 | 91% | £74 | 46.8% |
| Netherlands | 184 | 150 | 81% | £73 | 52.7% |
| South Africa | 115 | 83 | 72% | £67 | 60.2% |
| Denmark | 97 | 82 | 84% | £67 | 53.7% |
| Indonesia | 98 | 71 | 72% | £71 | 69.0% |
| Germany | 82 | 68 | 82% | £60 | 47.1% |
| Belgium | 74 | 56 | 75% | £64 | 41.1% |
| United Arab Emirates | 66 | 50 | 75% | £85 | 60.0% |
| Spain | 52 | 43 | 82% | £70 | 48.8% |
| Norway | 51 | 41 | 80% | £72 | 53.7% |
| France | 45 | 37 | 82% | £74 | 48.6% |
| Sweden | 41 | 36 | 87% | £61 | 41.7% |
| Portugal | 56 | 35 | 62% | £67 | 51.4% |
| Saudi Arabia | 48 | 31 | 64% | £73 | 61.3% |
| Cyprus | 38 | 31 | 81% | £61 | 61.3% |
| Australia | 32 | 29 | 90% | £64 | 37.9% |
| Switzerland | 34 | 25 | 73% | £61 | 52.0% |
| Ireland | 30 | 25 | 83% | £49 | 44.0% |
| Finland | 28 | 24 | 85% | £68 | 45.8% |
| Singapore | 28 | 24 | 85% | £63 | 37.5% |
| Poland | 34 | 20 | 58% | £55 | 55.0% |
| Austria | 31 | 18 | 58% | £72 | 44.4% |
| Estonia | 20 | 17 | 85% | £70 | 70.6% |
| Lithuania | 17 | 16 | 94% | £37 | 68.8% |
| +88 more countries | 470 | 347 | +125 | — | — |
| Total | 2663 | 2137 | |
Geographic retention varies significantly Subscriber quality almost certainly differs by country, with some markets demonstrating 10-12 month lifetimes whilst others churn at 5-6 months based on language fit, content relevance and payment method friction. UK subscribers probably exhibit longest retention given native English content, whilst non-English markets may churn faster despite initial interest, suggesting localisation investment could improve international cohort economics.
Market concentration creates growth ceiling If UK represents 60-70% of subscriber base, market saturation will eventually limit organic growth requiring international expansion or UK market deepening through partnerships, offline events or B2B club sales. Geographic diversification analysis would identify which markets show subscriber growth potential versus those approaching natural ceiling, informing whether investment in translation, local partnerships or market-specific content yields better expansion returns.