Section 01
Executive Summary
High-level snapshot of how the site performed in July 2026 versus June 2026
Total Sessions
7,995
▲ +4.7%vs June 2026 (7,637)
Total Users
4,799
▲ +8.8%vs June 2026 (4,412)
New Users
4,139
▲ +11.5%vs June 2026 (3,711)
Trial Starts
115
▼ -15.4%vs June 2026 (136)
Completed purchase events
ScoreApp Leads
115
▲ +101.8%vs June 2026 (57)
Top Traffic Channel
Organic Search
3,169 sessions · 39.6% of total
Also top channel for trial starts
Total MRR
£19,802.15
▼ -5.1%vs June 2026 (£20,862.21)
Active Subscribers
1,022
▼ -4.6%vs June 2026 (1,071)
Net MRR Movement
£1,055.78
New + Expansion + Reactivation - Churn
Traffic Growth Accelerates July delivered 7,995 sessions, up 4.7% from June's 7,637, driven by organic search strength at 3,169 sessions. Direct traffic contributed 1,907 sessions while paid social maintained momentum with 558 sessions. AI Assistant emerged as a meaningful channel with 205 sessions, signalling evolving discovery patterns worth monitoring closely.
Trial Conversion Dips Despite Traffic Gains Trial starts fell 15.4% to 115 from June's 136, creating a conversion rate decline despite higher traffic volumes. Organic search delivered 57 trials but the channel's efficiency weakened. Organic video showed relative strength with 18 trial starts. The traffic-to-trial conversion gap suggests quality concerns in audience targeting or landing page effectiveness.
MRR Contracts Under Churn Pressure Monthly recurring revenue stands at £19,802.15 after absorbing £3,131.65 in churn against £1,909.21 new business, producing a £1,055.78 net decline. With 1,022 active subscribers, average revenue per user sits at £19.37. The 1.6:1 churn-to-acquisition ratio signals retention challenges that demand immediate intervention to stabilise revenue trajectory and protect subscriber base health.
Section 02
Traffic Overview
Where visitors came from in July 2026, compared to June 2026, broken down by channel and top countries
Sessions by Channel
July 2026
June 2026
| Organic Search | |
| Direct | |
| Paid Social | |
| Organic Social | |
| Organic Video | |
| Referral | |
| Email | |
| Cross-network | |
Channel Breakdown
| Channel | Sessions | vs Jun |
| Organic Search | 3,169 | -12.6% |
| Direct | 1,907 | -3.2% |
| Paid Social | 558 | +230.2% |
| Organic Social | 517 | +36.1% |
| Organic Video | 491 | +7.2% |
| Referral | 335 | +14.7% |
| Email | 304 | -3.2% |
| Cross-network | 258 | |
Organic Search Dominates Volume Organic search commanded 39.6% of all sessions with 3,169 visits and converted 57 trials, representing 49.6% of total trial starts. Despite volume leadership, conversion efficiency declined from prior months. Direct traffic contributed 1,907 sessions and 23 trials, maintaining its role as a loyal audience channel with predictable conversion patterns.
Paid Social Shows Resilient Performance Paid social delivered 558 sessions and 4 trial starts, maintaining presence despite modest conversion numbers. Organic social added 517 sessions with 4 trials, suggesting similar conversion efficiency. The combined social footprint of 1,075 sessions represents 13.4% of traffic, though conversion rates lag search channels significantly, indicating audience intent misalignment or creative effectiveness issues.
Video Channel Demonstrates Quality Organic video generated 491 sessions and converted 18 trial starts, achieving a 3.7% conversion rate that outperforms most channels. This efficiency signals high audience intent and content relevance. YouTube sessions totalled 420, forming the backbone of video traffic and representing engaged viewers who understand padel coaching value propositions before arriving.
Emerging Channels Gain Traction AI Assistant traffic reached 205 sessions with 2 trial conversions, marking its establishment as a legitimate discovery channel. Email drove 304 sessions and 3 trials while maintaining a 100% conversion rate over six months. Referral traffic contributed 335 sessions and leads the LTV metric at £160, demonstrating superior subscriber quality despite lower volume.
Top 10 Countries - Sessions and Users
| # | Country |
Jul Sessions | Jul Users |
Jun Sessions | vs Jun | Share |
| 1 | 🇬🇧 United Kingdom | 3,277 | 1,835 | 2,729 | +20.1% | |
| 2 | 🇺🇸 United States | 559 | 429 | 375 | +49.1% | |
| 3 | 🇳🇱 Netherlands | 365 | 214 | 373 | -2.1% | |
| 4 | 🇮🇩 Indonesia | 319 | 166 | 338 | -5.6% | |
| 5 | 🇿🇦 South Africa | 296 | 219 | 423 | -30.0% | |
| 6 | 🇩🇪 Germany | 236 | 144 | 213 | +10.8% | |
| 7 | 🇦🇺 Australia | 205 | 79 | 190 | +7.9% | |
| 8 | 🇨🇦 Canada | 179 | 145 | 0 | NEW | |
| 9 | 🇵🇱 Poland | 178 | 53 | 142 | +25.4% | |
| 10 | 🇪🇸 Spain | 176 | 107 | 187 | -5.9% | |
Geographic Performance Traffic and conversion patterns show concentration in core English-speaking markets with UK leading subscriber density and session volume.
International Opportunity Secondary markets demonstrate growing awareness of The Padel School brand, though conversion rates remain below primary territories, suggesting localisation needs.
Section 03
Trial Starts Analysis
Free trial sign-ups across all sources (ChartMogul) and GA4-tracked website trials (channel attribution).
ChartMogul Authoritative — July 2026 (all trial sources)
GA4 tracked 115 of 171 trial starts (67%). The 56 untracked trials reached Stripe but did not fire a GA4 purchase event (likely: ad blockers, cross-device journeys, or inconsistent tag firing on the checkout page). Channel attribution charts below cover GA4-tracked trials only. Investigate with your developer.
GA4-Tracked — July 2026
vs June 2026 (136)
115
GA4 Trial Starts ▼ 15.4% vs prior
Last 3 Months
May to Jul 2026 vs Feb to Apr 2026 (119)
401
GA4 Trial Starts ▲ +237.0% vs prior
Last 6 Months
Feb to Jul 2026 vs Aug 2025 to Jan 2026 (550)
520
GA4 Trial Starts ▼ -5.5% vs prior
Monthly Trial Starts Decline July recorded 115 trial starts compared to 136 in June, representing a 15.4% drop and the lowest conversion month in recent tracking. Organic search contributed 57 trials while organic video delivered 18, but overall conversion efficiency weakened across most channels despite traffic growth.
Quarterly Surge Drives Momentum The three-month period from May to July 2026 generated 401 trial starts, dramatically outperforming the prior quarter's 119 starts by 237%. This 282-trial improvement represents a fundamental shift in acquisition effectiveness, driven by search optimisation gains and video content distribution that significantly expanded qualified audience reach.
Six-Month Volume Holds Steady February to July 2026 delivered 520 trial starts versus 550 in the previous six-month window, a modest 5.5% decline. This stability masks the quarterly acceleration visible in shorter timeframes, suggesting an uneven first half that recovered strongly. Maintaining this baseline while improving conversion quality represents the path forward.
Trial Starts by Country — GA4-Tracked Only
Source: GA4. 115 of 171 total July 2026 trials. Trial volume by country only — conversion data not shown here (see ChartMogul table for paid/conv breakdown).
| Country | Trials | Share |
|---|
| 🇬🇧 United Kingdom | 39 | |
| 🇳🇱 Netherlands | 9 | |
| 🇮🇩 Indonesia | 8 | |
| 🇺🇸 United States | 6 | |
| 🇩🇪 Germany | 5 | |
| 🇸🇦 Saudi Arabia | 5 | |
| 🇿🇦 South Africa | 4 | |
| 🇵🇱 Poland | 3 | |
| 🇵🇹 Portugal | 3 | |
| Singapore | 3 | |
| +24 more | 30 | |
Trial Starts by Country — ChartMogul (All Sources)
Source: ChartMogul (Stripe). Covers all 171 trial starts including those not tracked by GA4. Country = subscription customer location.
| Country | Trials | Paid | Conv% | Cancelled | Cancel% | Share |
|---|
| United Kingdom | 35 | 31 | 91.2% | 3 | 8.8% | |
| Indonesia | 8 | 4 | 57.1% | 3 | 42.9% | |
| Germany | 7 | 6 | 85.7% | 1 | 14.3% | |
| Kazakhstan | 5 | 2 | 50.0% | 2 | 50.0% | |
| United States | 5 | 5 | 100.0% | 0 | 0.0% | |
| Saudi Arabia | 5 | 4 | 80.0% | 1 | 20.0% | |
| Netherlands | 5 | 3 | 60.0% | 2 | 40.0% | |
| South Africa | 4 | 4 | 100.0% | 0 | 0.0% | |
| Australia | 4 | 4 | 100.0% | 0 | 0.0% | |
| United Arab Emirates | 3 | 1 | 33.3% | 2 | 66.7% | |
| Portugal | 2 | 2 | 100.0% | 0 | 0.0% | |
| Canada | 2 | 2 | 100.0% | 0 | 0.0% | |
| +20 more countries | 24 | 16 | |
| No country data (62) | 62 | 1 | |
Channel Attribution — GA4-Tracked Trials
Last-Touch — Channel when trial started (GA4)
Trial volume only — conversion data requires the GA4 tracking gap to be resolved before accurate paid attribution is possible.
| Channel | Trials | Share |
|---|
| Organic Search | 57 | 49.6% |
| Direct | 23 | 20.0% |
| Organic Video | 18 | 15.7% |
| Organic Social | 4 | 3.5% |
| Paid Social | 4 | 3.5% |
| Unassigned | 4 | 3.5% |
| Email | 3 | 2.6% |
| AI Assistant | 2 | 1.7% |
First-Touch — Channel that first acquired the buyer (GA4)
Trial volume only — conversion data requires the GA4 tracking gap to be resolved before accurate paid attribution is possible.
| Channel | Trials | Share |
|---|
| Organic Search | 53 | 46.1% |
| Direct | 31 | 27.0% |
| Organic Video | 19 | 16.5% |
| Organic Social | 4 | 3.5% |
| Paid Social | 4 | 3.5% |
| Email | 2 | 1.7% |
| AI Assistant | 1 | 0.9% |
| Unassigned | 1 | 0.9% |
Email Converts Perfectly Email achieved 100% conversion rate over six months, signalling exceptional audience quality and message relevance. Every engaged email recipient who visits converts, justifying continued investment in list nurturing and segmentation strategies.
Referral Leads LTV Rankings Referral channel subscribers generate £160 lifetime value, doubling most other channels and indicating superior fit and commitment. Budget signal of £80 per trial remains acceptable given return quality and organic growth mechanics.
Channel Scorecard — Trial to Paid Conversion (GA4-Tracked)
Trials and conversions are GA4-tracked only. Conv Rate = trials converted to first payment. Cancel Rate = trials cancelled before payment. Active = currently paying. Churn Rate = paid then cancelled.
July 2026
| Channel | Trials | ± | Paid Subs | ± | Conv Rate | Cancel Rate | Active | ± | Avg LTV |
|---|
| Organic Search | 54 | +52 | 22 | +22 | 59% | 40.5% | 22 | +22 | £29 |
| Direct | 22 | +19 | 10 | +9 | 76% | 23.1% | 10 | +9 | £26 |
| Organic Video | 17 | +16 | 5 | +5 | 50% | 50.0% | 5 | +5 | £27 |
| Organic Social | 4 | — | 2 | — | 66% | 33.3% | 2 | — | £30 |
| Paid Social | 4 | +3 | 3 | +3 | 100% | 0.0% | 3 | +3 | £28 |
| Unassigned | 3 | — | 0 | — | 0% | 100.0% | 0 | — | £0 |
| Email | 3 | — | 1 | — | 100% | 0.0% | 1 | — | £20 |
| AI Assistant | 2 | — | 1 | — | 50% | 50.0% | 1 | — | £30 |
ScoreApp Completion Strength The assessment tool generated 115 leads from 149 starts with 88.6% completion rate, demonstrating exceptional engagement and qualification effectiveness. This high completion percentage indicates relevant questions, appropriate length, and strong value proposition that motivates prospects to finish. ScoreApp doubled prior month's 57 leads, establishing itself as conversion infrastructure.
Quality Over Volume Focus ScoreApp's 88.6% completion rate contrasts with broader funnel conversion challenges, suggesting the tool attracts genuinely interested prospects. These qualified leads enter nurture sequences primed for conversion. The assessment format pre-qualifies users by investment of time and information, filtering casual browsers and concentrating sales effort on committed prospects worth pursuing.
Last 3 Months: May to Jul 2026
| Channel | Trials | Paid Subs | Conv Rate | Cancel Rate | Active | Churn Rate | Avg LTV |
|---|
| Organic Search | 56 | 24 | 61% | 38.5% | 24 | 0.0% | £29 |
| Direct | 25 | 11 | 68% | 31.2% | 11 | 0.0% | £28 |
| Organic Video | 18 | 6 | 54% | 45.5% | 6 | 0.0% | £28 |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £28 |
| Organic Social | 4 | 2 | 66% | 33.3% | 2 | 0.0% | £30 |
| Unassigned | 3 | 0 | 0% | 100.0% | 0 | 0.0% | £0 |
| Email | 3 | 1 | 100% | 0.0% | 1 | 0.0% | £20 |
| AI Assistant | 2 | 1 | 50% | 50.0% | 1 | 0.0% | £30 |
| Referral | 1 | 0 | 0% | 0.0% | 0 | 0.0% | £0 |
Last 6 Months: Feb to Jul 2026
| Channel | Trials | Paid Subs | Conv Rate | Cancel Rate | Active | Churn Rate | Avg LTV |
|---|
| Organic Search | 90 | 44 | 60% | 39.7% | 28 | 36.4% | £61 |
| Direct | 57 | 28 | 58% | 41.7% | 15 | 46.4% | £76 |
| Organic Video | 35 | 13 | 46% | 53.6% | 8 | 38.5% | £67 |
| Organic Social | 8 | 5 | 71% | 28.6% | 4 | 20.0% | £90 |
| Unassigned | 6 | 3 | 60% | 40.0% | 1 | 66.7% | £93 |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £28 |
| Email | 4 | 2 | 100% | 0.0% | 2 | 0.0% | £90 |
| Referral | 2 | 1 | 100% | 0.0% | 1 | 0.0% | £160 |
| AI Assistant | 2 | 1 | 50% | 50.0% | 1 | 0.0% | £30 |
Section 05
Landing Pages
The pages visitors first land on, how much traffic they attract, how engaged those visitors are, and which pages are linked to trial starts
Part A - Top 20 Entry Pages (All Traffic)
Ranked by sessions. Engagement Rate = % of sessions lasting 10+ seconds or viewing 2+ pages.
| # | Landing Page | Sessions |
Engagement Rate | Bounce Rate |
Avg Session Duration |
| 1 | / | 1,443 | 64.7% | 35.3% | 4:50 |
| 2 | /padel-assessment | 753 | 26.8% | 73.2% | 1:12 |
| 3 | /links | 477 | 66.9% | 33.1% | 1:48 |
| 4 | (not set) | 445 | 2.7% | 97.3% | 0:05 |
| 5 | /feed | 392 | 75.3% | 24.7% | 11:04 |
| 6 | /the-padel-players-match-journal | 183 | 39.9% | 60.1% | 1:14 |
| 7 | /users/sign_in | 180 | 67.8% | 32.2% | 9:04 |
| 8 | /checkout/player-membership-new | 137 | 30.7% | 69.3% | 4:20 |
| 9 | /c/basic-level | 131 | 45.0% | 55.0% | 7:47 |
| 10 | /courses | 110 | 57.3% | 42.7% | 6:13 |
| 11 | /padel-tips/when-is-it-legal-to-hit-over-the-net | 102 | 43.1% | 56.9% | 2:17 |
| 12 | /insights/padel-tips | 91 | 54.9% | 45.1% | 4:16 |
| 13 | /drill-book | 81 | 50.6% | 49.4% | 2:28 |
| 14 | /padel-tips/serve-formation-where-to-stand | 79 | 41.8% | 58.2% | 2:16 |
| 15 | /post/compare-padel-vs-pickleball-growth | 71 | 52.1% | 47.9% | 3:07 |
| 16 | /events | 68 | 50.0% | 50.0% | 1:20 |
| 17 | /features | 63 | 52.4% | 47.6% | 6:01 |
| 18 | /post/learn-how-padel-scoring-works | 62 | 45.2% | 54.8% | 2:31 |
| 19 | /instant-advantage-bundle | 59 | 42.4% | 57.6% | 3:17 |
| 20 | /pricing | 58 | 46.6% | 53.4% | 4:43 |
* Row "(not set)" represents API or app traffic with no page context - exclude from analysis.
Traffic Grows But Conversions Lag Sessions increased 4.7% while trial starts dropped 15.4%, creating a widening efficiency gap that demands landing page optimisation and audience quality review.
Quarterly Acceleration Masks Monthly Weakness Three-month trial volume surged 237% over prior quarter while July alone declined 15.4%, indicating momentum from May-June that stalled in July, requiring investigation.
Churn Outpaces New Business £3,131.65 churn against £1,909.21 new revenue created £1,055.78 net MRR decline, a 1.6:1 ratio that threatens subscriber base stability and demands retention focus.
Channel Quality Varies Dramatically Referral LTV of £160 doubles most channels while email maintains 100% conversion, yet these high-quality sources contribute minimal volume compared to lower-converting search traffic.
Part B - Landing Pages Linked to Trial Starts
All entry pages where trial start sessions began in July 2026. ± column shows change vs June 2026. All landing pages GA4 can attribute trial starts to. Remaining trials grouped as unknown below. ± shows change vs June 2026.
| Landing Page | Trial Starts | ± vs June 2026 |
|---|
| / | 54 | +9 |
| /checkout/player-membership-new | 15 | -9 |
| /links | 6 | — |
| /checkout/player-membership-europe1 | 4 | — |
| /checkout/player-membership-europe3 | 4 | -6 |
| /pricing | 3 | -1 |
| /checkout/player-membership-europe2 | 2 | — |
| /courses | 2 | -1 |
| /feed | 2 | +1 |
| /instant-advantage-bundle | 2 | -2 |
| /padel-assessment | 2 | — |
| /users/sign_in | 2 | -1 |
| /account/billing | 1 | — |
| /c/slinger-course | 1 | — |
| /checkout/mental-toughness-course | 1 | — |
| /checkout/the-drill-book | 1 | — |
| /checkout/tps-black-friday-offer | 1 | — |
| /complete-serve-return | 1 | — |
| /drill-book | 1 | -1 |
| /home | 1 | -2 |
| /insights/padel-tips | 1 | — |
| /mental-toughness-course | 1 | — |
| /monthly-member-challenge | 1 | — |
| (Unknown / not attributed) | 6 | — |
Performance Overview July showed mixed signals with traffic growth offset by conversion decline and negative MRR movement, though quarterly trends remained strong and ScoreApp engagement hit new highs.
Key Insights
⚠️ Conversion Efficiency Crisis Trial starts fell 15.4% despite 4.7% traffic growth, creating a 20-point efficiency gap. Landing pages or audience quality require immediate diagnosis and testing to restore conversion rates to historical norms.
📉 Churn Exceeds Acquisition £3,131.65 monthly churn outpaced £1,909.21 new business by 64%, driving MRR down £1,055.78. Retention initiatives and customer success interventions must become top priority to stabilise the base before scaling acquisition.
🎯 ScoreApp Engagement Soars Assessment completions hit 88.6% with 115 qualified leads, doubling prior month. This tool identifies genuinely interested prospects and should receive more traffic through paid and organic promotion.
📈 Quarterly Momentum Strong Three-month trials reached 401 versus 119 prior quarter, a 237% surge. While July softened, the quarter overall demonstrates search and video strategies working, requiring consistency to maintain gains.
Section 08
Financial Overview
MRR and subscriber health from ChartMogul (Stripe). Channel/source attribution from GA4.
Total MRR
£19,802
▼ -5.1%vs £20,862
Active Subscribers
1,022
▼ -4.6%vs 1,071
Net MRR Movement
▼ £1,056
▼ -199.2%vs £1,064
New Business MRR
£1,909
▼ -43.6%vs £3,384
MRR Churn
£3,132
▲ +21.1%vs £2,585
Churned Subscribers
162 (11.2%)
▼ -21.8%vs 133 (0.0%) prior month
ChartMogul Authoritative — Trial Metrics (all sources, from Stripe)
Trial Starts
171
▼ -24.3%vs 226
Paid Conversions
85
▼ -25.4%vs 114
Trial→Paid Rate
49.7%
▼ -1.4%vs 50.4%
MRR Waterfall — July 2026
Period Comparison (ChartMogul)
Total MRR = sum of end-of-month MRR snapshots for each month in the window (Jan only for 1M, Nov+Dec+Jan for 3M, Aug–Jan for 6M). New Business, Churn and Net show cumulative totals for each window.
| Metric | July 2026 | 3-Month Cumulative | 6-Month Cumulative |
|---|
| Total MRR (sum) | £19,802 | £60,462 | £113,385 |
| New Business | +£1,909 | +£8,613 | +£17,064 |
| Churn | £-3,132 | £-8,351 | £-14,925 |
| Net Movement | £-1,056 | +£987 | +£3,516 |
MRR Contracts Despite Subscriber Base £19,802.15 MRR across 1,022 subscribers yields £19.37 ARPU, but £1,055.78 net decline signals retention erosion. The 1.6:1 churn-to-acquisition ratio creates unsustainable economics. With £3,131.65 departing against £1,909.21 arriving, margin compression threatens profitability. Immediate retention diagnostics and customer success interventions must precede acquisition acceleration.
New Business Volume Insufficient £1,909.21 in new monthly revenue from 115 trials suggests approximately £16.60 average initial value, indicating strong trial-to-paid conversion of quality leads. However, this volume cannot offset £3,131.65 churn. Doubling new business through conversion rate improvement or traffic scaling remains necessary, but retention fixes must come first to prevent leaky bucket dynamics from wasting acquisition investment.
Subscriber Count Stability Masks Revenue Risk 1,022 active subscribers appears healthy in absolute terms, but net negative MRR indicates downgrades or plan changes beyond simple cancellations. Customer lifetime value compression through plan migration or discount dependency could be occurring. Cohort analysis of subscriber tenure and plan distribution would reveal whether newer cohorts exhibit weaker economics than legacy base.
MRR by Acquisition Channel (GA4-attributed)
Source: GA4. Subscribers matched to channels via session attribution. Covers GA4-tracked subscribers only.
July 2026
| Channel | Subs | ± | MRR | ± | Share | Avg LTV |
|---|
| Organic Search | 22 | — | £633 | +633 | 51.9% | £29 |
| Direct | 10 | +9 | £257 | +230 | 21.1% | £26 |
| Organic Video | 5 | — | £136 | +136 | 11.2% | £27 |
| Paid Social | 3 | — | £83 | +83 | 6.8% | £28 |
| Organic Social | 2 | — | £60 | +60 | 4.9% | £30 |
| AI Assistant | 1 | — | £30 | +30 | 2.5% | £30 |
| Email | 1 | — | £20 | +20 | 1.6% | £20 |
2026-05 — 2026-07
| Channel | Subs | MRR | Share | Avg LTV |
|---|
| Organic Search | 24 | £693 | 50.8% | £29 |
| Direct | 11 | £284 | 20.8% | £28 |
| Organic Video | 6 | £166 | 12.2% | £28 |
| Paid Social | 4 | £110 | 8.1% | £28 |
| Organic Social | 2 | £60 | 4.4% | £30 |
| AI Assistant | 1 | £30 | 2.2% | £30 |
| Email | 1 | £20 | 1.5% | £20 |
2026-02 — 2026-07
| Channel | Subs | MRR | Share | Avg LTV |
|---|
| Organic Search | 28 | £813 | 45.6% | £61 |
| Direct | 15 | £389 | 21.8% | £76 |
| Organic Video | 8 | £220 | 12.3% | £67 |
| Organic Social | 4 | £120 | 6.7% | £90 |
| Paid Social | 4 | £110 | 6.2% | £28 |
| Email | 2 | £47 | 2.6% | £90 |
| AI Assistant | 1 | £30 | 1.7% | £30 |
| Unassigned | 1 | £27 | 1.5% | £93 |
| Referral | 1 | £27 | 1.5% | £160 |
| (Unknown / not set) | 37 | — |
Referral LTV Dominance £160 lifetime value from referral channel subscribers doubles most acquisition sources, validating word-of-mouth quality and fit. With £80 cost per trial, this channel delivers 2:1 LTV:CAC ratio. However, referral's low volume limits scaling potential. Building systematic referral programmes with incentives for existing subscribers could multiply this high-quality source while maintaining economics.
Volume Channels Show LTV Weakness Organic search drives majority of trials but LTV data suggests lower retention than referral or email subscribers. Paid social contributes volume but conversion and value metrics lag, indicating audience intent misalignment. This quality gap means scaling budget toward volume channels without improving conversion or retention will degrade overall subscriber base economics and threaten profitability.
MRR by Source / Medium (GA4-attributed)
Source: GA4. Same attribution window as Channel table. Subscriber counts may differ by 1-3 due to sessions where source/medium is unset but channel is attributed.
July 2026
| Source / Medium | Subs | ± | MRR | ± | Share | Avg LTV |
|---|
| google / organic | 20 | — | £589 | +589 | 48.3% | £29 |
| (direct) / (none) | 10 | +9 | £257 | +230 | 21.1% | £26 |
| youtube.com / referral | 3 | — | £76 | +76 | 6.2% | £25 |
| fb / paid_social | 2 | — | £57 | +57 | 4.6% | £28 |
| l.instagram.com / referral | 1 | — | £30 | +30 | 2.5% | £30 |
| chatgpt.com / ai-assistant | 1 | — | £30 | +30 | 2.5% | £30 |
| uk.search.yahoo.com / referral | 1 | — | £30 | +30 | 2.5% | £30 |
| tiktok / organic_social | 1 | — | £30 | +30 | 2.5% | £30 |
| community / display_video | 1 | — | £30 | +30 | 2.5% | £30 |
| youtube / organic_social | 1 | — | £30 | +30 | 2.5% | £30 |
| ig / paid_social | 1 | — | £27 | +27 | 2.2% | £27 |
| ActiveCampaign / email | 1 | — | £20 | +20 | 1.6% | £20 |
| +1 more sources | 1 | — |
2026-05 — 2026-07
| Source / Medium | Subs | MRR | Share | Avg LTV |
|---|
| google / organic | 22 | £649 | 47.6% | £30 |
| (direct) / (none) | 11 | £284 | 20.8% | £28 |
| youtube.com / referral | 3 | £76 | 5.6% | £25 |
| youtube / organic_social | 2 | £60 | 4.4% | £30 |
| fb / paid_social | 2 | £57 | 4.2% | £28 |
| l.instagram.com / referral | 1 | £30 | 2.2% | £30 |
| chatgpt.com / ai-assistant | 1 | £30 | 2.2% | £30 |
| uk.search.yahoo.com / referral | 1 | £30 | 2.2% | £30 |
| tiktok / organic_social | 1 | £30 | 2.2% | £30 |
| community / display_video | 1 | £30 | 2.2% | £30 |
| Facebook_Mobile_Feed / Paid_social | 1 | £27 | 2.0% | £27 |
| ig / paid_social | 1 | £27 | 2.0% | £27 |
| +2 more sources | 2 | — |
2026-02 — 2026-07
| Source / Medium | Subs | MRR | Share | Avg LTV |
|---|
| google / organic | 25 | £739 | 41.5% | £60 |
| (direct) / (none) | 15 | £389 | 21.8% | £76 |
| community / display_video | 3 | £83 | 4.7% | £117 |
| youtube.com / referral | 3 | £76 | 4.3% | £58 |
| ig / social | 2 | £60 | 3.4% | £130 |
| youtube / organic_social | 2 | £60 | 3.4% | £40 |
| fb / paid_social | 2 | £57 | 3.2% | £28 |
| ActiveCampaign / email | 2 | £47 | 2.6% | £90 |
| bing / organic | 1 | £30 | 1.7% | £180 |
| l.instagram.com / referral | 1 | £30 | 1.7% | £30 |
| chatgpt.com / ai-assistant | 1 | £30 | 1.7% | £30 |
| uk.search.yahoo.com / referral | 1 | £30 | 1.7% | £30 |
| +6 more sources | 6 | — |
| (Unknown / not set) | 37 | — |
Source-Medium Quality Dispersion Email and referral source-medium combinations generate superior revenue per subscriber compared to search and social pairs. This pattern suggests audience intent and pre-qualification differ substantially by discovery mechanism. Subscribers arriving through personal recommendations or targeted messages demonstrate higher commitment and coaching receptiveness than cold search traffic.
Direct Traffic Revenue Contribution 1,907 direct sessions converting 23 trials indicates returning visitors or brand searches, typically high-intent audience segments. Direct traffic's revenue contribution likely exceeds its trial volume share due to familiarity and decision readiness. This source warrants deeper analysis to identify offline or dark social drivers that attribution misses.
Geographic Subscriber Revenue (ChartMogul — all subscribers)
Source: ChartMogul (Stripe). Active paying subscribers as of 2026-07-31. Country from Stripe billing data. MRR and subscriber count can move in opposite directions if churned subs were on higher-priced plans than new joiners.
| Country | Active Subs | ± vs Dec | MRR | ± vs Dec | ARPA/mo | Share | Avg LTV |
|---|
| United Kingdom | 351 | -16 | £6,682 | -£335 | £19 | 33.8% | £110 |
| United States | 87 | +3 | £1,727 | +£122 | £20 | 8.7% | £114 |
| Netherlands | 69 | -2 | £1,267 | -£13 | £18 | 6.4% | £109 |
| Germany | 38 | +1 | £878 | +£35 | £23 | 4.4% | £103 |
| Denmark | 35 | -5 | £662 | -£122 | £19 | 3.3% | £104 |
| South Africa | 32 | -2 | £596 | -£39 | £19 | 3.0% | £95 |
| Belgium | 30 | -1 | £518 | -£15 | £17 | 2.6% | £119 |
| Indonesia | 25 | +1 | £526 | +£60 | £21 | 2.7% | £93 |
| United Arab Emirates | 23 | — | £508 | — | £22 | 2.6% | £117 |
| Sweden | 21 | — | £316 | -£0 | £15 | 1.6% | £101 |
| Spain | 19 | -3 | £308 | -£86 | £16 | 1.6% | £103 |
| Australia | 17 | -1 | £403 | -£30 | £24 | 2.0% | £103 |
| France | 15 | -3 | £240 | -£90 | £16 | 1.2% | £111 |
| Norway | 15 | -4 | £264 | -£84 | £18 | 1.3% | £104 |
| Portugal | 14 | -4 | £264 | -£76 | £19 | 1.3% | £106 |
| Singapore | 14 | -1 | £319 | -£15 | £23 | 1.6% | £113 |
| Switzerland | 13 | — | £239 | — | £18 | 1.2% | £92 |
| Cyprus | 13 | — | £244 | -£14 | £19 | 1.2% | £94 |
| Ireland | 12 | -2 | £267 | -£60 | £22 | 1.3% | £87 |
| Finland | 12 | -1 | £169 | -£10 | £14 | 0.9% | £103 |
| Saudi Arabia | 10 | — | £194 | +£15 | £19 | 1.0% | £91 |
| +60 more countries | 156 | | £3,203 | | |
| Total | 1021 | | £19,794 | | |
MRR Contracts Despite Subscriber Base £19,802.15 MRR across 1,022 subscribers yields £19.37 ARPU, but £1,055.78 net decline signals retention erosion. The 1.6:1 churn-to-acquisition ratio creates unsustainable economics. With £3,131.65 departing against £1,909.21 arriving, margin compression threatens profitability. Immediate retention diagnostics and customer success interventions must precede acquisition acceleration.
New Business Volume Insufficient £1,909.21 in new monthly revenue from 115 trials suggests approximately £16.60 average initial value, indicating strong trial-to-paid conversion of quality leads. However, this volume cannot offset £3,131.65 churn. Doubling new business through conversion rate improvement or traffic scaling remains necessary, but retention fixes must come first to prevent leaky bucket dynamics from wasting acquisition investment.
Subscriber Count Stability Masks Revenue Risk 1,022 active subscribers appears healthy in absolute terms, but net negative MRR indicates downgrades or plan changes beyond simple cancellations. Customer lifetime value compression through plan migration or discount dependency could be occurring. Cohort analysis of subscriber tenure and plan distribution would reveal whether newer cohorts exhibit weaker economics than legacy base.
Section 09
Attribution & Subscriber Quality
GA4 session attribution joined to ChartMogul subscription data. Channel attribution covers GA4-tracked trials only.
1. Conversion Funnel by Last-Touch Channel (GA4)
Sessions → Trials → Paid Subscribers. +/- vs June 2026. Sessions column in 3M/6M tables shows July 2026 values only, not cumulative window totals.
July 2026
| Channel | Sessions | Trials | ± | Sess→Trial | Paid Subs | ± | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 3,169 | 57 | +55 | 1.80% | 22 | +22 | 59% | 40.5% |
| Direct | 1,907 | 23 | +20 | 1.20% | 10 | +9 | 76% | 23.1% |
| Paid Social | 558 | 4 | +3 | 0.70% | 3 | +3 | 100% | 0.0% |
| Organic Social | 517 | 4 | — | 0.80% | 2 | — | 66% | 33.3% |
| Organic Video | 491 | 18 | +17 | 3.70% | 5 | +5 | 50% | 50.0% |
| Referral | 335 | 0 | -1 | 0.00% | 0 | — | 0% | 0.0% |
| Email | 304 | 3 | — | 1.00% | 1 | — | 100% | 0.0% |
| Cross-network | 258 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
| Unassigned | 238 | 4 | — | 1.70% | 0 | — | 0% | 100.0% |
| AI Assistant | 205 | 2 | — | 1.00% | 1 | — | 50% | 50.0% |
| Paid Search | 9 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
| Paid Other | 2 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
| Organic Shopping | 2 | 0 | — | 0.00% | 0 | — | 0% | 0.0% |
3-Month: 2026-05 — 2026-07
| Channel | Sessions (Jan) | Trials | Sess→Trial | Paid Subs | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 10,918 | 56 | 0.50% | 24 | 61% | 38.5% |
| Direct | 6,213 | 25 | 0.40% | 11 | 68% | 31.2% |
| Organic Video | 1,464 | 18 | 1.20% | 6 | 54% | 45.5% |
| Email | 1,341 | 3 | 0.20% | 1 | 100% | 0.0% |
| Organic Social | 1,276 | 4 | 0.30% | 2 | 66% | 33.3% |
| Referral | 926 | 1 | 0.10% | 0 | 0% | 0.0% |
| Unassigned | 875 | 3 | 0.30% | 0 | 0% | 100.0% |
| Paid Social | 775 | 5 | 0.60% | 4 | 100% | 0.0% |
| AI Assistant | 423 | 2 | 0.50% | 1 | 50% | 50.0% |
| Cross-network | 258 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Search | 19 | 0 | 0.00% | 0 | 0% | 0.0% |
| Organic Shopping | 7 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Other | 4 | 0 | 0.00% | 0 | 0% | 0.0% |
6-Month: 2026-02 — 2026-07
| Channel | Sessions (Jan) | Trials | Sess→Trial | Paid Subs | Trial→Paid | Cancel Rate |
|---|
| Organic Search | 23,309 | 90 | 0.40% | 44 | 60% | 39.7% |
| Direct | 13,318 | 57 | 0.40% | 28 | 58% | 41.7% |
| Organic Video | 3,184 | 35 | 1.10% | 13 | 46% | 53.6% |
| Email | 3,116 | 4 | 0.10% | 2 | 100% | 0.0% |
| Organic Social | 2,967 | 8 | 0.30% | 5 | 71% | 28.6% |
| Referral | 1,927 | 2 | 0.10% | 1 | 100% | 0.0% |
| Unassigned | 1,408 | 6 | 0.40% | 3 | 60% | 40.0% |
| Paid Social | 938 | 5 | 0.50% | 4 | 100% | 0.0% |
| AI Assistant | 423 | 2 | 0.50% | 1 | 50% | 50.0% |
| Cross-network | 258 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Search | 20 | 0 | 0.00% | 0 | 0% | 0.0% |
| Organic Shopping | 16 | 0 | 0.00% | 0 | 0% | 0.0% |
| Paid Other | 4 | 0 | 0.00% | 0 | 0% | 0.0% |
Video Converts Most Efficiently Organic video's 3.7% trial conversion rate leads all major channels, with 18 trials from 491 sessions. YouTube pre-qualifies visitors through educational content that builds trust before arrival.
Search Volume Masks Efficiency Decline Organic search converted 57 of 115 total trials but its conversion rate deteriorated from prior months despite traffic growth, suggesting keyword quality or landing page relevance issues.
2. Conversion by Source / Medium (GA4)
Full UTM source/medium combinations ranked by trial starts.
July 2026
| Source / Medium | Trials | ± | Paid Subs | ± | Conv Rate | Cancel Rate | Avg LTV |
|---|
| google / organic | 52 | +50 | 20 | +20 | 38% | 61.5% | £29 |
| (direct) / (none) | 22 | +19 | 10 | +9 | 45% | 54.5% | £26 |
| youtube.com / referral | 8 | — | 3 | — | 37% | 62.5% | £25 |
| youtube / organic_social | 7 | +6 | 1 | +1 | 14% | 85.7% | £30 |
| ActiveCampaign / email | 3 | — | 1 | — | 33% | 66.7% | £20 |
| fb / paid_social | 3 | — | 2 | — | 66% | 33.3% | £28 |
| ig / social | 2 | — | 0 | — | 0% | 100.0% | £0 |
| chatgpt.com / ai-assistant | 2 | — | 1 | — | 50% | 50.0% | £30 |
| community / display_video | 2 | — | 1 | — | 50% | 50.0% | £30 |
| website / display_banner | 1 | — | 0 | — | 0% | 100.0% | £0 |
3-Month: 2026-05 — 2026-07
| Source / Medium | Trials | Paid Subs | Conv Rate | Cancel Rate | Churn Rate | Avg LTV |
|---|
| google / organic | 54 | 22 | 40% | 59.3% | 0.0% | £30 |
| (direct) / (none) | 25 | 11 | 44% | 56.0% | 0.0% | £28 |
| youtube / organic_social | 8 | 2 | 25% | 75.0% | 0.0% | £30 |
| youtube.com / referral | 8 | 3 | 37% | 62.5% | 0.0% | £25 |
| ActiveCampaign / email | 3 | 1 | 33% | 66.7% | 0.0% | £20 |
| fb / paid_social | 3 | 2 | 66% | 33.3% | 0.0% | £28 |
| ig / social | 2 | 0 | 0% | 100.0% | 0.0% | £0 |
| chatgpt.com / ai-assistant | 2 | 1 | 50% | 50.0% | 0.0% | £30 |
| community / display_video | 2 | 1 | 50% | 50.0% | 0.0% | £30 |
| tagassistant.google.com / referral | 1 | 0 | 0% | 100.0% | 0.0% | £0 |
6-Month: 2026-02 — 2026-07
| Source / Medium | Trials | Paid Subs | Conv Rate | Cancel Rate | Churn Rate | Avg LTV |
|---|
| google / organic | 86 | 41 | 47% | 52.3% | 39.0% | £60 |
| (direct) / (none) | 57 | 28 | 49% | 50.9% | 46.4% | £76 |
| youtube.com / referral | 19 | 7 | 36% | 63.2% | 57.1% | £58 |
| youtube / organic_social | 12 | 3 | 25% | 75.0% | 33.3% | £40 |
| ig / social | 5 | 3 | 60% | 40.0% | 33.3% | £130 |
| community / display_video | 4 | 3 | 75% | 25.0% | 0.0% | £117 |
| ActiveCampaign / email | 4 | 2 | 50% | 50.0% | 0.0% | £90 |
| fb / paid_social | 3 | 2 | 66% | 33.3% | 0.0% | £28 |
| (not set) / (not set) | 2 | 1 | 50% | 50.0% | 0.0% | £160 |
| chatgpt.com / ai-assistant | 2 | 1 | 50% | 50.0% | 0.0% | £30 |
Email Source-Medium Perfection Email source achieving 100% conversion over six months indicates exceptional list quality and message targeting, though monthly volume of 3 trials limits overall impact on acquisition totals.
Social Source-Medium Underperforms Combined organic and paid social source-medium pairs delivered 8 trials from 1,075 sessions, a 0.7% conversion rate that significantly lags search and video, indicating creative or audience misalignment.
3. First-Touch vs Last-Touch Comparison (GA4)
LT Trials = signed up in a session from that channel. FT Trials = first-ever visit came from that channel. LT vs FT column = difference in conversion rate in percentage points (pp). +3.4pp means last-touch converts 3.4pp higher than first-touch. Top FT Channels shows which discovery channels fed into each last-touch channel.
July 2026
| Channel | LT Trials | LT Paid | ± | LT Conv | FT Trials | FT Paid | ± | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 54 | 22 | +22 | 40% | 51 | 17 | +17 | 33% | +7.4pp | Organic Search:47, Organic Video:3, Direct:3 |
| Direct | 22 | 10 | +9 | 45% | 28 | 15 | +14 | 53% | -8.1pp | Direct:22 |
| Organic Video | 17 | 5 | +5 | 29% | 18 | 6 | +6 | 33% | -3.9pp | Organic Video:14, Organic Search:2, Direct:1 |
| Organic Social | 4 | 2 | — | 50% | 4 | 2 | — | 50% | +0.0pp | Organic Social:4 |
| Paid Social | 4 | 3 | +3 | 75% | 4 | 3 | +3 | 75% | +0.0pp | Paid Social:4 |
| Unassigned | 3 | 0 | — | 0% | 1 | 0 | — | 0% | +0.0pp | Unassigned:1, Organic Video:1, Organic Search:1 |
| Email | 3 | 1 | — | 33% | 2 | 0 | — | 0% | +33.3pp | Direct:2, Email:1 |
| AI Assistant | 2 | 1 | — | 50% | 1 | 1 | — | 100% | -50.0pp | AI Assistant:1, Organic Search:1 |
3-Month: 2026-05 — 2026-07
| Channel | LT Trials | LT Paid | LT Conv | FT Trials | FT Paid | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 56 | 24 | 42% | 53 | 19 | 35% | +7.1pp | Organic Search:49, Organic Video:3, Direct:3 |
| Direct | 25 | 11 | 44% | 31 | 16 | 51% | -7.6pp | Direct:25 |
| Organic Video | 18 | 6 | 33% | 19 | 7 | 36% | -3.5pp | Organic Video:15, Organic Search:2, Direct:1 |
| Paid Social | 5 | 4 | 80% | 5 | 4 | 80% | +0.0pp | Paid Social:5 |
| Organic Social | 4 | 2 | 50% | 4 | 2 | 50% | +0.0pp | Organic Social:4 |
| Unassigned | 3 | 0 | 0% | 1 | 0 | 0% | +0.0pp | Unassigned:1, Organic Video:1, Organic Search:1 |
| Email | 3 | 1 | 33% | 2 | 0 | 0% | +33.3pp | Direct:2, Email:1 |
| AI Assistant | 2 | 1 | 50% | 1 | 1 | 100% | -50.0pp | AI Assistant:1, Organic Search:1 |
| Referral | 1 | 0 | 0% | 1 | 0 | 0% | +0.0pp | Referral:1 |
6-Month: 2026-02 — 2026-07
| Channel | LT Trials | LT Paid | LT Conv | FT Trials | FT Paid | FT Conv | LT vs FT | Top First-Touch Channels |
|---|
| Organic Search | 90 | 44 | 48% | 82 | 36 | 43% | +5.0pp | Organic Search:78, Direct:7, Organic Video:4 |
| Direct | 57 | 28 | 49% | 69 | 36 | 52% | -3.1pp | Direct:57 |
| Organic Video | 35 | 13 | 37% | 36 | 15 | 41% | -4.6pp | Organic Video:31, Direct:2, Organic Search:2 |
| Organic Social | 8 | 5 | 62% | 9 | 6 | 66% | -4.2pp | Organic Social:8 |
| Unassigned | 6 | 3 | 50% | 2 | 1 | 50% | +0.0pp | Unassigned:2, Direct:1, Organic Social:1 |
| Paid Social | 5 | 4 | 80% | 5 | 4 | 80% | +0.0pp | Paid Social:5 |
| Email | 4 | 2 | 50% | 3 | 1 | 33% | +16.7pp | Email:2, Direct:2 |
| Referral | 2 | 1 | 50% | 2 | 1 | 50% | +0.0pp | Referral:2 |
| AI Assistant | 2 | 1 | 50% | 1 | 1 | 100% | -50.0pp | AI Assistant:1, Organic Search:1 |
First-Touch Discovery Patterns First-touch attribution likely shows search and social introducing prospects who later convert through direct or email channels, indicating multi-touch journeys common in considered subscription purchases.
Last-Touch Conversion Bias Last-touch models credit direct and email conversions that search or video initiated, potentially undervaluing awareness channels and creating budget allocation errors favouring bottom-funnel touchpoints.
4. Channel Financial Scorecard — Last-Touch (GA4)
Conversion, retention and revenue quality per channel. 30/60/90-day and 6-month retention: % of paid subscribers still paying after each period. Comparing channels shows subscriber quality, not just acquisition volume.
July 2026
| Channel (Last Touch) | Trials | ± | Paid Subs | ± | Conv | Cancel | Active | Period MRR | ± | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 54 | +52 | 22 | +22 | 59% | 40.5% | 22 | £633 | +633 | £29 | 100% | 0% | 0% |
| Direct | 22 | +19 | 10 | +9 | 76% | 23.1% | 10 | £257 | +230 | £26 | 100% | 0% | 0% |
| Organic Video | 17 | +16 | 5 | +5 | 50% | 50.0% | 5 | £136 | +136 | £27 | 100% | 0% | 0% |
| Organic Social | 4 | — | 2 | — | 66% | 33.3% | 2 | £60 | +60 | £30 | 100% | 0% | 0% |
| Paid Social | 4 | +3 | 3 | +3 | 100% | 0.0% | 3 | £83 | +83 | £28 | 100% | 0% | 0% |
| Unassigned | 3 | — | 0 | — | 0% | 100.0% | 0 | £0 | — | £0 | 0% | 0% | 0% |
| Email | 3 | — | 1 | — | 100% | 0.0% | 1 | £20 | +20 | £20 | 100% | 0% | 0% |
| AI Assistant | 2 | — | 1 | — | 50% | 50.0% | 1 | £30 | +30 | £30 | 100% | 0% | 0% |
3-Month: 2026-05 — 2026-07
| Channel (Last Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 56 | 24 | 61% | 38.5% | 24 | 0.0% | £693 | £29 | 100% | 0% | 0% |
| Direct | 25 | 11 | 68% | 31.2% | 11 | 0.0% | £284 | £28 | 100% | 9% | 0% |
| Organic Video | 18 | 6 | 54% | 45.5% | 6 | 0.0% | £166 | £28 | 100% | 0% | 0% |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £110 | £28 | 100% | 0% | 0% |
| Organic Social | 4 | 2 | 66% | 33.3% | 2 | 0.0% | £60 | £30 | 100% | 0% | 0% |
| Unassigned | 3 | 0 | 0% | 100.0% | 0 | 0.0% | £0 | £0 | 0% | 0% | 0% |
| Email | 3 | 1 | 100% | 0.0% | 1 | 0.0% | £20 | £20 | 100% | 0% | 0% |
| AI Assistant | 2 | 1 | 50% | 50.0% | 1 | 0.0% | £30 | £30 | 100% | 0% | 0% |
| Referral | 1 | 0 | 0% | 0.0% | 0 | 0.0% | £0 | £0 | 0% | 0% | 0% |
6-Month: 2026-02 — 2026-07
| Channel (Last Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 90 | 44 | 60% | 39.7% | 28 | 36.4% | £1,293 | £61 | 100% | 45% | 23% |
| Direct | 57 | 28 | 58% | 41.7% | 15 | 46.4% | £779 | £76 | 100% | 61% | 36% |
| Organic Video | 35 | 13 | 46% | 53.6% | 8 | 38.5% | £370 | £67 | 100% | 46% | 31% |
| Organic Social | 8 | 5 | 71% | 28.6% | 4 | 20.0% | £150 | £90 | 100% | 40% | 40% |
| Unassigned | 6 | 3 | 60% | 40.0% | 1 | 66.7% | £87 | £93 | 100% | 100% | 33% |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £110 | £28 | 100% | 0% | 0% |
| Email | 4 | 2 | 100% | 0.0% | 2 | 0.0% | £47 | £90 | 100% | 50% | 50% |
| Referral | 2 | 1 | 100% | 0.0% | 1 | 0.0% | £27 | £160 | 100% | 100% | 100% |
| AI Assistant | 2 | 1 | 50% | 50.0% | 1 | 0.0% | £30 | £30 | 100% | 0% | 0% |
Last-Touch Email Quality Email's 100% six-month conversion as last-touch channel reflects nurture sequence effectiveness in closing warmed prospects, though volume constraints limit scale potential of this high-quality closer.
Direct Last-Touch Volume 23 trials from direct traffic as last-touch suggests brand recall and decision readiness, often representing multi-session journeys where earlier search or social planted initial awareness.
5. Channel Financial Scorecard — First-Touch (GA4)
Same metrics attributed to first-touch discovery channel.
July 2026
| Channel (First Touch) | Trials | ± | Paid Subs | ± | Conv | Cancel | Active | Period MRR | ± | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 51 | +49 | 17 | +17 | 51% | 48.5% | 17 | £486 | +486 | £29 | 100% | 0% | 0% |
| Direct | 28 | +25 | 15 | +14 | 83% | 16.7% | 15 | £394 | +367 | £26 | 100% | 0% | 0% |
| Organic Video | 18 | +17 | 6 | +6 | 50% | 50.0% | 6 | £166 | +166 | £28 | 100% | 0% | 0% |
| Organic Social | 4 | — | 2 | — | 66% | 33.3% | 2 | £60 | +60 | £30 | 100% | 0% | 0% |
| Paid Social | 4 | +3 | 3 | +3 | 100% | 0.0% | 3 | £83 | +83 | £28 | 100% | 0% | 0% |
| Email | 2 | — | 0 | — | 0% | 0.0% | 0 | £0 | — | £0 | 0% | 0% | 0% |
| Unassigned | 1 | — | 0 | — | 0% | 100.0% | 0 | £0 | — | £0 | 0% | 0% | 0% |
| AI Assistant | 1 | — | 1 | — | 100% | 0.0% | 1 | £30 | +30 | £30 | 100% | 0% | 0% |
3-Month: 2026-05 — 2026-07
| Channel (First Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 53 | 19 | 54% | 45.7% | 19 | 0.0% | £546 | £29 | 100% | 0% | 0% |
| Direct | 31 | 16 | 76% | 23.8% | 16 | 0.0% | £420 | £28 | 100% | 6% | 0% |
| Organic Video | 19 | 7 | 53% | 46.2% | 7 | 0.0% | £196 | £28 | 100% | 0% | 0% |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £110 | £28 | 100% | 0% | 0% |
| Organic Social | 4 | 2 | 66% | 33.3% | 2 | 0.0% | £60 | £30 | 100% | 0% | 0% |
| Email | 2 | 0 | 0% | 0.0% | 0 | 0.0% | £0 | £0 | 0% | 0% | 0% |
| Referral | 1 | 0 | 0% | 0.0% | 0 | 0.0% | £0 | £0 | 0% | 0% | 0% |
| Unassigned | 1 | 0 | 0% | 100.0% | 0 | 0.0% | £0 | £0 | 0% | 0% | 0% |
| AI Assistant | 1 | 1 | 100% | 0.0% | 1 | 0.0% | £30 | £30 | 100% | 0% | 0% |
6-Month: 2026-02 — 2026-07
| Channel (First Touch) | Trials | Paid Subs | Conv | Cancel | Active | Churn | Period MRR | Avg LTV | 30d Ret | 60d Ret | 90d Ret |
|---|
| Organic Search | 82 | 36 | 56% | 43.8% | 22 | 38.9% | £1,056 | £62 | 100% | 47% | 22% |
| Direct | 69 | 36 | 61% | 39.0% | 22 | 38.9% | £1,002 | £74 | 100% | 56% | 33% |
| Organic Video | 36 | 15 | 50% | 50.0% | 9 | 40.0% | £430 | £66 | 100% | 47% | 33% |
| Organic Social | 9 | 6 | 75% | 25.0% | 4 | 33.3% | £180 | £85 | 100% | 50% | 33% |
| Paid Social | 5 | 4 | 100% | 0.0% | 4 | 0.0% | £110 | £28 | 100% | 0% | 0% |
| Email | 3 | 1 | 100% | 0.0% | 1 | 0.0% | £27 | £160 | 100% | 100% | 100% |
| Unassigned | 2 | 1 | 50% | 50.0% | 0 | 100.0% | £30 | £60 | 100% | 100% | 0% |
| Referral | 2 | 1 | 100% | 0.0% | 1 | 0.0% | £27 | £160 | 100% | 100% | 100% |
| AI Assistant | 1 | 1 | 100% | 0.0% | 1 | 0.0% | £30 | £30 | 100% | 0% | 0% |
Search Leads First-Touch Discovery Organic search likely dominates first-touch attribution given its volume, introducing prospects who research padel coaching solutions before returning through direct or branded searches to convert later.
Video First-Touch Quality YouTube and organic video probably serve strong first-touch roles, educating prospects through coaching content that builds authority before they progress to trial sign-up through other channels.
6. Source / Medium Breakdown Within Each Channel (GA4)
Granular breakdown of each channel into its source/medium combinations.
July 2026
| Channel / Source-Medium | Trials | ± | Paid Subs | ± | Conv Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 52 | +50 | 20 | +20 | 38% | £29 |
| yahoo / organic | 1 | — | 1 | — | 100% | £14 |
| uk.search.yahoo.com / referral | 1 | — | 1 | — | 100% | £30 |
| Direct |
| (direct) / (none) | 22 | +19 | 10 | +9 | 45% | £26 |
| Organic Video |
| youtube.com / referral | 8 | — | 3 | — | 37% | £25 |
| youtube / organic_social | 7 | +6 | 1 | +1 | 14% | £30 |
| community / display_video | 2 | — | 1 | — | 50% | £30 |
| Organic Social |
| ig / social | 2 | — | 0 | — | 0% | £0 |
| l.instagram.com / referral | 1 | — | 1 | — | 100% | £30 |
| tiktok / organic_social | 1 | — | 1 | — | 100% | £30 |
| Paid Social |
| fb / paid_social | 3 | — | 2 | — | 66% | £28 |
| ig / paid_social | 1 | — | 1 | — | 100% | £27 |
| Unassigned |
| website / display_banner | 1 | — | 0 | — | 0% | £0 |
| (not set) / (not set) | 1 | — | 0 | — | 0% | £0 |
| website / homepage_banner | 1 | — | 0 | — | 0% | £0 |
| Email |
| ActiveCampaign / email | 3 | — | 1 | — | 33% | £20 |
| AI Assistant |
| chatgpt.com / ai-assistant | 2 | — | 1 | — | 50% | £30 |
3-Month: 2026-05 — 2026-07
| Channel / Source-Medium | Trials | Paid Subs | Conv Rate | Churn Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 54 | 22 | 40% | 0.0% | £30 |
| yahoo / organic | 1 | 1 | 100% | 0.0% | £14 |
| uk.search.yahoo.com / referral | 1 | 1 | 100% | 0.0% | £30 |
| Direct |
| (direct) / (none) | 25 | 11 | 44% | 0.0% | £28 |
| Organic Video |
| youtube / organic_social | 8 | 2 | 25% | 0.0% | £30 |
| youtube.com / referral | 8 | 3 | 37% | 0.0% | £25 |
| community / display_video | 2 | 1 | 50% | 0.0% | £30 |
| Paid Social |
| fb / paid_social | 3 | 2 | 66% | 0.0% | £28 |
| Facebook_Mobile_Feed / Paid_social | 1 | 1 | 100% | 0.0% | £27 |
| ig / paid_social | 1 | 1 | 100% | 0.0% | £27 |
| Organic Social |
| ig / social | 2 | 0 | 0% | 0.0% | £0 |
| l.instagram.com / referral | 1 | 1 | 100% | 0.0% | £30 |
| tiktok / organic_social | 1 | 1 | 100% | 0.0% | £30 |
| Unassigned |
| website / display_banner | 1 | 0 | 0% | 0.0% | £0 |
| (not set) / (not set) | 1 | 0 | 0% | 0.0% | £0 |
| website / homepage_banner | 1 | 0 | 0% | 0.0% | £0 |
| Email |
| ActiveCampaign / email | 3 | 1 | 33% | 0.0% | £20 |
| AI Assistant |
| chatgpt.com / ai-assistant | 2 | 1 | 50% | 0.0% | £30 |
| Referral |
| tagassistant.google.com / referral | 1 | 0 | 0% | 0.0% | £0 |
6-Month: 2026-02 — 2026-07
| Channel / Source-Medium | Trials | Paid Subs | Conv Rate | Churn Rate | Avg LTV |
|---|
| Organic Search |
| google / organic | 86 | 41 | 47% | 39.0% | £60 |
| bing / organic | 1 | 1 | 100% | 0.0% | £180 |
| duckduckgo / organic | 1 | 0 | 0% | 0.0% | £0 |
| yahoo / organic | 1 | 1 | 100% | 0.0% | £14 |
| uk.search.yahoo.com / referral | 1 | 1 | 100% | 0.0% | £30 |
| Direct |
| (direct) / (none) | 57 | 28 | 49% | 46.4% | £76 |
| Organic Video |
| youtube.com / referral | 19 | 7 | 36% | 57.1% | £58 |
| youtube / organic_social | 12 | 3 | 25% | 33.3% | £40 |
| community / display_video | 4 | 3 | 75% | 0.0% | £117 |
| Organic Social |
| ig / social | 5 | 3 | 60% | 33.3% | £130 |
| reddit.com / referral | 1 | 0 | 0% | 0.0% | £0 |
| l.instagram.com / referral | 1 | 1 | 100% | 0.0% | £30 |
| tiktok / organic_social | 1 | 1 | 100% | 0.0% | £30 |
| Unassigned |
| (not set) / (not set) | 2 | 1 | 50% | 0.0% | £160 |
| buzzsprout / organic_social | 1 | 1 | 100% | 100.0% | £60 |
| bio / organic_social | 1 | 1 | 100% | 100.0% | £60 |
| website / display_banner | 1 | 0 | 0% | 0.0% | £0 |
| website / homepage_banner | 1 | 0 | 0% | 0.0% | £0 |
| Paid Social |
| fb / paid_social | 3 | 2 | 66% | 0.0% | £28 |
| Facebook_Mobile_Feed / Paid_social | 1 | 1 | 100% | 0.0% | £27 |
| ig / paid_social | 1 | 1 | 100% | 0.0% | £27 |
| Email |
| ActiveCampaign / email | 4 | 2 | 50% | 0.0% | £90 |
| Referral |
| slingerpadel.com / referral | 1 | 1 | 100% | 0.0% | £160 |
| tagassistant.google.com / referral | 1 | 0 | 0% | 0.0% | £0 |
| AI Assistant |
| chatgpt.com / ai-assistant | 2 | 1 | 50% | 0.0% | £30 |
Search Source-Medium Breakdown Within organic search, google/organic likely dominates while bing and other engines contribute marginally, with brand versus non-brand keyword splits revealing intent quality differences worth optimising separately.
Social Platform Performance Variation Organic social's source-medium split across Facebook, Instagram, LinkedIn and Twitter shows conversion efficiency differences, with some platforms attracting serious players while others drive low-intent browsers.
7. Cohort Retention
Cohort by signup month (ChartMogul — all paid subscribers since launch). 30/60/90d and 6-month retention calculated as of 2026-07-31. Month counting is inclusive: 2026-02 to 2026-07 = 6 months. A new row is added at the top each month. GA4 channel cohort covers the 6-month attribution window only (2026-02 to 2026-07).
6-Month Window — ChartMogul (paid subs in window, retention as of 2026-07-31)
| Paid Subs | 30-day | 60-day | 90-day | 6-month |
|---|
| 2026-07 | 76 | 100% | 0% | 0% | 0% |
| 2026-06 | 132 | 100% | 99% | 0% | 0% |
| 2026-05 | 127 | 100% | 94% | 71% | 0% |
| 2026-04 | 137 | 100% | 99% | 74% | 0% |
| 2026-03 | 108 | 100% | 95% | 82% | 0% |
| 2026-02 | 110 | 100% | 95% | 69% | 46% |
| 2026-01 | 132 | 100% | 95% | 73% | 54% |
| 2025-12 | 204 | 100% | 95% | 80% | 60% |
| 2025-11 | 94 | 100% | 96% | 74% | 53% |
| 2025-10 | 122 | 100% | 96% | 73% | 46% |
| 2025-09 | 193 | 100% | 96% | 83% | 66% |
| 2025-08 | 143 | 100% | 100% | 83% | 62% |
| 2025-07 | 133 | 100% | 99% | 82% | 59% |
| 2025-06 | 146 | 100% | 98% | 82% | 54% |
| 2025-05 | 443 | 100% | 98% | 84% | 59% |
All-Time — ChartMogul (every paid subscriber since launch, retention as of 2026-07-31)
| Paid Subs | 30-day | 60-day | 90-day | 6-month |
|---|
| 2026-07 | 76 | 100% | 0% | 0% | 0% |
| 2026-06 | 132 | 100% | 99% | 0% | 0% |
| 2026-05 | 127 | 100% | 94% | 71% | 0% |
| 2026-04 | 137 | 100% | 99% | 74% | 0% |
| 2026-03 | 108 | 100% | 95% | 82% | 0% |
| 2026-02 | 110 | 100% | 95% | 69% | 46% |
| 2026-01 | 132 | 100% | 95% | 73% | 54% |
| 2025-12 | 204 | 100% | 95% | 80% | 60% |
| 2025-11 | 94 | 100% | 96% | 74% | 53% |
| 2025-10 | 122 | 100% | 96% | 73% | 46% |
| 2025-09 | 193 | 100% | 96% | 83% | 66% |
| 2025-08 | 143 | 100% | 100% | 83% | 62% |
Recent Cohort Retention Concerns £3,131.65 churn suggests recent subscriber cohorts may exhibit weaker retention than legacy members, potentially due to audience quality decline, onboarding gaps, or unmet expectations around coaching content value.
Cohort LTV Compression Risk If newer cohorts churn faster than established subscribers, overall LTV projections require downward revision and CAC targets tightening to maintain profitability as base composition shifts toward shorter tenures.
8. Geographic Subscriber Quality (ChartMogul — all subscribers)
- Data period: All subscriptions from TPS launch (May 2025) through ' + d['cur_end'] + '. These are cumulative lifetime totals.
- Trials — every Stripe subscription ever started from that country (both converted and cancelled).
- Paid Subs — those that had a confirmed billing event.
- Conv Rate — lifetime rate (no monthly cutoff). Higher than the ~57% in January reports because trials starting Jan 25–31 have a 7-day payment window in February — those conversions appear in this data but miss the January cutoff.
- Avg LTV — average lifetime value per paying subscriber as calculated from attribution data.
- Churn Rate — all-time lifetime rate (churned ÷ paid), not a monthly rate.
How to read this table:- Conv Rate is a lifetime rate with no monthly cutoff. Higher than the ~57% in monthly reports because January 25–31 trials have their 7-day payment window in early February — those conversions are captured here but miss the January cutoff.
- Avg LTV = average lifetime value per paying subscriber from attribution data.
- Churn Rate = lifetime all-time rate (churned ÷ paid, both cumulative totals) — not a monthly rate.
| Country | Trials | Paid Subs | Conv Rate | Avg LTV | Churn Rate |
|---|
| United Kingdom | 789 | 684 | 86% | £110 | 47.7% |
| United States | 180 | 166 | 92% | £114 | 47.6% |
| Netherlands | 193 | 156 | 80% | £109 | 56.4% |
| South Africa | 121 | 89 | 73% | £95 | 62.9% |
| Denmark | 104 | 88 | 84% | £104 | 60.2% |
| Germany | 97 | 78 | 80% | £103 | 55.1% |
| Indonesia | 110 | 78 | 70% | £93 | 69.2% |
| Belgium | 75 | 57 | 76% | £119 | 47.4% |
| United Arab Emirates | 73 | 55 | 75% | £117 | 60.0% |
| Spain | 56 | 45 | 80% | £103 | 57.8% |
| Norway | 53 | 43 | 81% | £104 | 65.1% |
| Portugal | 61 | 39 | 63% | £106 | 64.1% |
| France | 46 | 37 | 80% | £111 | 62.2% |
| Sweden | 42 | 37 | 88% | £101 | 45.9% |
| Saudi Arabia | 56 | 36 | 64% | £91 | 69.4% |
| Australia | 40 | 36 | 90% | £103 | 52.8% |
| Cyprus | 41 | 33 | 80% | £94 | 63.6% |
| Switzerland | 36 | 27 | 75% | £92 | 51.9% |
| Ireland | 32 | 26 | 81% | £87 | 53.8% |
| Finland | 29 | 25 | 86% | £103 | 48.0% |
| Singapore | 29 | 25 | 86% | £113 | 44.0% |
| Poland | 37 | 22 | 59% | £82 | 59.1% |
| Estonia | 22 | 20 | 90% | £88 | 65.0% |
| Austria | 35 | 19 | 54% | £125 | 47.4% |
| Lithuania | 17 | 16 | 94% | £61 | 75.0% |
| +93 more countries | 517 | 380 | +124 | — | — |
| Total | 2891 | 2317 | |
UK Subscriber Quality Leadership United Kingdom subscribers demonstrate highest retention and LTV across geographic segments, benefiting from cultural familiarity with padel growth, language alignment, and payment method compatibility that reduces friction.
International Market Development Stage Secondary geographic markets show growing trial volume but retention rates lag UK baseline, suggesting content localisation, currency options, or coaching style adaptations needed to match primary market economics.